Atlanta Pro Cleaners L.L.C didn't honor agreement
Agreed to rates and services on the phone...they didn't deliver. We paid for 2 carpets and 2 sofas to be cleaned and the sofas to be scotch-guarded. They said they were scotch-guarded, we tested them and they were not. Rescheduled twice...2nd time no show, 3rd time they challenged us that they never agreed to scotch guard and that we were only charged for the sofa cleanings. They will not agree to refund our money or come back to do the work, even though they were paid in full. Tried to talk it over on the phone, they agrued non-stop and were defensive...not professional. So much for the customer always being right. Poor customer service...DO NOT USE.
Washington, District Of Columbia
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