Josie P Jyz

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Verified Reviewer
| map-marker Riverdale, Georgia

No registration since September 2024

Nothing has been updated. My grandson still do not have his car registered.

Be are making arrangements to have the car shipped back to the dealership. There is no use to keep paying for a car that has no title for registration since September 2024. The voicemails are full you reach anyone on the phone.

Coweta tag office stares they can reach corporate either. Bringing the car back is the only option.

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User's recommendation: Do not purchase from dealership

Sariya Wui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Need resolution

I cancelled my gap and extended warranty a day after purchasing vehicle and still have not received anything. I feel as though Im getting the run around.

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Anonymous
map-marker Crossville, Alabama

To see why a deposit was not put back on my credit card

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Was told by Mr. Jacob Abbott multiple times that my deposit was credited back to my credit card but my credit card says it has not been credited back after 3 weeks.

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Anonymous
map-marker Powder Springs, Georgia

Great personal service

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Just bought a 2013 Range Rover Sport from ALM. Nate attended to us and was terrific in taking care of every detail of the purchase.

From sending pictures of the car to providing the car fax report, fixing minor details on the car and always responding promptly to all my inquiries, Nate delivered a personalized and professional touch very rare in the business. If you're looking for a great experience when buying from this dealership, he comes highly recommended, he'll take care of you.

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Pros:
  • Service provided by nate
Reason of review:
Good customer service
Malcolm Tyson
map-marker Duluth, Georgia

Atlanta Luxury Motors, Inc. sold me a lemon

I purchased an Acura TL from ALM. I noticed it had an oil leak before I purchased the vehicle and they promised to fix it.

The car has been returned twice to and the problem was still not fixed. I finally had to fix the car myself to keep the engine from running hot and blowing a gasket. They refuse to take the car back or reimburse me for the repair. The dealership looks nice on the outside but they do not honor what was agreed to in writing, which was to fix the oil leaks.

I reported ALM to the better business bureau.

I would Never buy a car from ALM again!!! I am in the process of filing a lawsuit based on the written agreement to fix the oil leak.

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Loss:
$1750

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