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Atlanta Falcons

Atlanta Falcons

www.atlantafalcons.com
What is your customer experience with Atlanta Falcons?

Atlanta Falcons Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Atlanta Falcons has 3.2 star rating based on 3 customer reviews and consumers are mostly neutral; rating distribution shows mixed favorable and unfavorable feedback.

Positive Feedback

The team is valued as the city’s home team and fans appreciate local support and loyalty from season ticket holders.

Negative Feedback / Risk Areas

  • Recurring customer complaints about leadership centered on Rich McKay and calls for his removal.
  • Difficulty cancelling or managing season tickets and issues with ticket transfer processes.
  • Poor customer service access, slow response to representatives, and missing promotional items like hoodies.

Key Takeaways for Future Customers

  • Check recent Atlanta Falcons reviews before buying to weigh mixed experiences.
  • Expect potential delays with season tickets and limited customer service availability.
  • Consider membership or season ticket terms carefully and document communications if issues arise.
View full overview ›

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Show reviews that mention
season tickets rich mckay season account cancel tickets number buddy joke mckay
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Dominick R Mcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mableton, Georgia

I need to work for the falcons

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AI Highlights
  • - Dom Raikes aims to help Atlanta Falcons win Super Bowls.
  • - He has five semipro titles, at least one NFL title, and three undefeated championships.

My name is Dom Raikes and I want to help the Atlanta Falcons win some Super Bowls. I know what it takes to win championships.

I helped my teams win 5 semipro championships; that's at least one NFL championship.

As I think back to it, three out of 5 of those championships were undefeated. Please take me seriously.

View full review
Resolved
Chris S Rcr
map-marker Jefferson, Georgia

Resolved: Fire Rich Mckay

AI Highlights
  • - The reviewer says leadership is harming credibility and should depart.
  • - They want the organization to move on without that leader.
Updated by user Jan 13, 2026

I wanted them to lose Rich McKay like a bad habit. They did.

Speak with your wallet, money is the only thing they understand. Don’t but tickets or merchandise.

Original review Dec 29, 2025

The number is not in service, just like Rich McKay. He is Arthur's buddy and is no good for us anymore.

He claims he has nothing to do with football, yet no talent wants to come work with him. He's the common denominator. We need to send him on his way. He's got to go.

We will never be taken seriously as an organization with him here.

He's a joke. He's a clown and needs to be gone!

Loss:
$2000
Pros:
  • City backs a winner
Cons:
  • We will never be a winner as long as rich mckay is involved

Preferred solution: Apology

User's recommendation: Demand Rich McKay be fired

View full review
Shandrea Mmp
map-marker Mableton, Georgia

Cancel season tickets for next year

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Trying to cancel my season tickets for next year, before they start robbing my account {{Redacted}}

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Antonio C Kgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my falcon hoodiee

By being a season ticket holder I was told I would receive a hooded sweatshirt of the Atlanta Falcons in the month of August haven't received it yet that is the problem

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Doylestown, Pennsylvania

Talk to my representatives

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AI Highlights
  • - I cannot get a call back about renewing my session ticket.
  • - Left messages; requests a new account rep or better communication and ASAP contact.

I can not get my rep or anyone else to call me about renewing my session ticket I have. Left several real messages but can not get any help.

You guys need a new account rep or se t up a better system of communication.

I need to talk to someone asap. My email address is garyvbowman42@***.com.my telephone number is 404-557-****, please have someone contact me.

User's recommendation: Have a better way to reach your agrnt

View full review
Kenny W Zza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I'm having an issue transferring my tickets

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Tickets Transfer having a problem completing this task nobody is available to help me through this decision

Pros:
  • Home team

Preferred solution: Assistant in solving the problem

User's recommendation: Accessibility to contact somebody on 24-hour period

View full review

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