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Athena Parking

Athena Parking

www.athena-parking.com
What is your customer experience with Athena Parking?

Athena Parking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.4 star rating based on 1 customer review; consumers are mostly neutral and note a high price level.

Positive Feedback

Reviewers value discounts and special offers and the exchange, refund and cancellation policy; some mentions in Athena Parking reviews praise these aspects.

Negative Feedback / Risk Areas

  • Frequent Athena Parking customer complaints about unclear scanning procedures and website usability.
  • Complaints about customer service responsiveness and unresolved parking charge notice or appeal issues.
  • Reports of vehicle damage with disputed liability and unsatisfactory follow-up.

Key Takeaways for Future Customers

  • Keep receipts and confirm scanning to avoid tickets; contact customer service promptly for appeals or billing questions.
  • Document vehicle condition if using valet and follow up on refunds or damage claims.
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Media from reviews

ATHENA PARKING employer HIT my car. Nobody fixed it!
ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 2ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 3ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 4ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 5ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 6ATHENA PARKING employer HIT my car. Nobody fixed it! - Image 7
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Show reviews that mention
lidl car park park cameras car evidence accident shoreham banbury signs
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Resolved
Emma B Wzc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Didn’t know you had to scan

AI Highlights
  • Visited Lidl Banbury for the first time.
  • Signs show a max 90 minutes.
  • Receipt kept but not scanned; the system is not clear.

Hi, Friday I popped into Lidl to check it out for the first time, saw the signs max 90 minutes, that was it, I have my receipt but did not scan it. I found this out the next day when chatting to someone. It is not a clear system.

Lidl Banbury

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Anonymous
map-marker Brighton, Brighton And Hove

Accident

Car accident in shoreham Lidl car park would like to know if you have cameras covering car park for evidence

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Monica B Tmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parking charge notice no. 0 005 81* ***

AI Highlights
  • Monica Bordallo asks for the status of an appeal and requests feedback.
  • She disputed liability for a charge in September 2020 and has not heard back.

Good Afternoon,

I am writing in order to seek information about the status of this appeal. I disputed liability for the charge in September 2020 and never heard about it again.

I'll be very grateful if you could provide some feedback.

Thanks.

Monica Bordallo

Preferred solution: Information about the status of my appeal

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Eloisa Uat

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I didn’t remember if I have scanned my receipt in Lidl store yesterday?

AI Highlights
  • Shopped at Lidl yesterday and used the Lidl app.
  • Not sure I scanned the receipt at the parking machine.
  • Vehicle registration is ND58XYJ.
Contains 3 confidential files for company representatives

I shopped from Lidl yesterday and I dont remember if I scanned my receipt in the store parking machine, i still have the receipt and I used the Lidl app too,

My vehicle registration number is:

ND58XYJ

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James H Mys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parking ticket enquiry

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • James Haydon may have a parking ticket.
  • He moved address and cannot reach the number; call 0791084**** to confirm a parking charge notice.

Hi there,

I think i may have received a parking ticket but I have moved address.

I have tried to contact the number started but there is no answer. Could someone call me on 0791084**** to see if they can tell me if I have been sent a parking charge notice or not please.

Thanks

James Haydon

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Los Angeles, California

ATHENA PARKING employer HIT my car. Nobody fixed it!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Valet damaged the front of my car.
  • Hector explained the next steps and photos were taken.
  • The office sent a letter claiming there is no evidence.

I parked my car with a valet in downtown (4th / hill ) I leave my key with them because they need to manage my car to a right spot, when I was back to pick up it I realize that someone hit my car on the front because a piece was falling a part, then I ask the valet about who told me that it was impossible to happen, (at that moment I was pretty nervous because this really happened there there's no reason for me to lie about) then the guy was called Hector who was more calm and comprehensive (probability he knew it about) he explain me what to do about (call the office and follow all the steps to get my car fixed) they took some pictures to send you guys what type of damage was caused on my car.

The employer from Athena Parking Valet HIT my car, damage it and I receive a RIDICULOUS letter from the office about talking that no have evidences to prove it. My God.

I can't believe in this dishonest company. NEVER park your car in this place, NEVER!

Loss:
$1500
Cons:
  • Worst place and staff

Preferred solution: Let the company propose a solution

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