Alexandria A Oie

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Verified Reviewer

Never received my tickets

Got to the event and my tickets never transferred to me after receiving an email that they did..,,,.
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Loss:
$410
Cons:
  • Spoiled my event

Preferred solution: Full refund

User's recommendation: Don’t use this company or buy tickets

Blaine Rvk

US Customers, ASX Ltd is NOT AXS the ticket company.

We at ASX receive many angry calls about ticket refunds and concert cancellations. Please note that when you call the (312) number for the ASX in Chicago, you are calling the AUSTRALIAN SECURITIES EXCHANGE. We have nothing to do with AXS, a TICKET SERVICE. The two companies are completely unaffiliated.
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Pros:
  • Asx is a global securities exchange
Cons:
  • Asx is not axs which people are intending to contact for tickets

Preferred solution: A post clarifying accuracy of reviews

User's recommendation: Check your spelling... we are not AXS!

Anonymous
map-marker Hendersonville, Tennessee

THIS IS NOT THE TICKET COMPANY

The ASX is the Australian Securities Exchange not AXS the ticket company. Calling ASX and expecting them to resolve your ticket issues is like calling McDonald's to get tools from Home Depot. Totally separate companies. Calling ASX, getting angry that they're not AXS and leaving threatening messages? That doesn't get you closer to fixing your ticket problem.
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User's recommendation: For ticket problems deal with AXS not ASX. Different Companies

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hyattsville, Maryland

Never received my tickets

ASX - Never received my tickets
ASX - Never received my tickets - Image 2
Paid for my tickets and still never received it and I am still waiting Trying to get in touch with somebody never got a phone number still waiting on an email still havent received my ticket in my email and then lesson 48 hours totally unhappy and unacceptable Oh it was no phone number to speak to a live person
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Michael R Xsa

Tickets missing on my ASX webpage

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Your system upgrade lost my purchased tickets. I have lost tickets to REO Speedwagon in Arlington Texas Trust Theater Nov 8 2021, and tickets to Brit Floyd in 2022.
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Preferred solution: Deliver product or service ordered

User's recommendation: Save tickets to wallet or print yhem

Anonymous

Communication was terrible

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EXCHANGE TICKETS FOR RINGSIDE TICKETS , I wanted to exchange my tickets for better seats at the night of championship boxing by Tony jeter at maryland live casino in arundel mills and Noone is helping me... I want to be in front row . I've been asking sing September 30 2021 since 9am! You lied and said you would contact me
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Preferred solution: I want to exchange my seats to better seating at ringside if the seats are still there

User's recommendation: None ,this company is not trustworthy

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