Skip to content
ASUS WebStorage

ASUS WebStorage

www.asuswebstorage.com
What is your customer experience with ASUS WebStorage?

ASUS WebStorage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ASUS WebStorage has a 1.8 star rating from 2 reviews and overall negative sentiment. ASUS WebStorage reviews cite access problems and failed MFA preventing account login and support contact.

Key Takeaways for Future Customers

  • Good security and access in concept, but check current usability first.
  • Price level is high; confirm subscription status and renewal before purchase.
  • Expect limited direct support unless you can log in to the account.

Negative Feedback / Risk Areas

  • Recurring customer complaints about two-factor authentication and MFA lockouts.
  • Inability to contact support without logging in creates help desk and membership access risk.
  • Interface issues and concerns about billing or subscription use while service is inaccessible.

Positive Feedback

Reviewers note good security, access features, and competitive pricing when the service works.

View full overview ›

Media from reviews

ASUS WebStorage - MFA is not working
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Steven S Lpl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to log in

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two-factor authentication blocks access; email is invalid despite Google email.
  • - Support requires login; password reset won’t fix the issue.

I am a customer of yours, but I cannot access my Asus storage because of the two-factor authorization you just implemented. I get an error message saying my email is not valid, even though it is a Google email.

I cannot contact you directly because your help only works after logging in to your account, which I cannot do. Resetting my password won't help because you have an issue with my email address. Can you please advise on how to get back into my account?

I need my data. Steven Shapira.

Pros:
  • Access
  • Good price
  • Good security
Cons:
  • No way to contact them without logging in
  • Not great interface

Preferred solution: Access to my account

View full review
Massimo V Gye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MFA is not working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cannot log in due to MFA issue, so I can't open a support ticket.
  • - Paid until December 2025 but cannot use the service; the support is automated.
ASUS WebStorage - MFA is not working
Updated by user Mar 20, 2024

The company has not solved my problem, I cannot always access the service because the additional authentication does not work. I asked for a refund from PayPal.

Original review Mar 13, 2024

solutely negative experience

>

I asked for assistance and received only an email with links requesting me to log in. My problem is just that I can't log in since the MFA is not working, consequently I can't open the ticket and therefore can't solve the problem.

I paid until December 2025 and I cannot use the service, it is absurd.style="background-colo

Support is a bot that automatically responds but I CANNOT do what they say. style="background-c

I don't know what to do.

Loss:
$43

Preferred solution: solve my problem

User's recommendation: Don't buy asus webstorage

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article