Steven S Lpl

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Unable to log in

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I am a customer of yours, but I cannot access my Asus storage because of the two-factor authorization you just implemented. I get an error message saying my email is not valid, even though it is a Google email.

I cannot contact you directly because your help only works after logging in to your account, which I cannot do. Resetting my password won't help because you have an issue with my email address. Can you please advise on how to get back into my account?

I need my data. Steven Shapira.

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Pros:
  • Good security
  • Access
  • Good price
Cons:
  • Not great interface
  • No way to contact them without logging in

Preferred solution: Access to my account

Massimo V Gye

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Verified Reviewer

MFA is not working

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ASUS WebStorage - MFA is not working

solutely negative experience

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I asked for assistance and received only an email with links requesting me to log in. My problem is just that I can't log in since the MFA is not working, consequently I can't open the ticket and therefore can't solve the problem.

I paid until December 2025 and I cannot use the service, it is absurd.style="background-colo

Support is a bot that automatically responds but I CANNOT do what they say. style="background-c

I don't know what to do.

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Loss:
$43

Preferred solution: solve my problem

User's recommendation: Don't buy asus webstorage

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