Aston Martin Reviews
Aston Martin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aston Martin reviews show a 2.5 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
No positive feedback is reported in the available review; no service resolutions or product praise are documented.
Negative Feedback / Risk Areas
- Repeated failures in customer service with UK and US reps not resolving issues reflect common Aston Martin customer complaints.
- Long response times and single follow-ups leave complaints unaddressed.
- Buyers report regret after purchasing the DB11 due to lack of support.
Key Takeaways for Future Customers
- Expect limited support; confirm service responsiveness before buying.
- Document all interactions and check billing and refund policies in writing.
- Use reviews when researching the DB11 to set realistic expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aston Martin reviews show a 2.5 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
No positive feedback is reported in the available review; no service resolutions or product praise are documented.
Negative Feedback / Risk Areas
- Repeated failures in customer service with UK and US reps not resolving issues reflect common Aston Martin customer complaints.
- Long response times and single follow-ups leave complaints unaddressed.
- Buyers report regret after purchasing the DB11 due to lack of support.
Key Takeaways for Future Customers
- Expect limited support; confirm service responsiveness before buying.
- Document all interactions and check billing and refund policies in writing.
- Use reviews when researching the DB11 to set realistic expectations.
Coral Gables, Florida
Customer Service is terrible
- - UK service promised to escalate to the US rep.
- - The US rep called once; nothing was resolved.
- - Avoid DB11 due to poor customer service.
I have called aston Martin customer service and the UK service many times . The UK service says they will give the complaint to the U S rep.
The U S rep has called me once.
Nothing has ever been done. Stay away from purchasing this db11 as there is no customer service to be received
- Anything about customer service it terrible
Preferred solution: Full refund
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