Skip to content
Aston Apartment Homes

Aston Apartment Homes

www.irtliving.com
What is your customer experience with Aston Apartment Homes?

Aston Apartment Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Aston Apartment Homes has a 1.4 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction, high price level, poor customer service, noise issues, and disputes over billing and move-out charges.

Positive Feedback

There are no positive points in the available review; the sole tenant report focuses on issues rather than benefits.

Negative Feedback / Risk Areas

  • Frequent mentions of poor customer service and unresolved noise complaints in Aston Apartment Homes reviews.
  • Alleged unfair move-out charges and billing disputes cited in customer complaints.
  • Perceived high price level relative to service and maintenance.

Key Takeaways for Future Customers

  • Expect to research noise control and management responsiveness before renting.
  • Document notices and communications to protect against billing or move-out charge disputes.
  • Compare price and services with other apartment options in the area.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Octavie Qdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wake Forest, North Carolina

Would not recommend renting here

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Noise from overhead apartment was constant.
  • - Management did nothing to resolve it and charged us after leaving for not giving enough notice.
Original review updated Jun 02, 2023

Rented in this complex. We had such noise issues in the apartment overhead and the management did nothing to resolve except to tell us to discuss with the tenant.

The noise was nearly constant & excessive, pounding noises on floor for hours of the day, sometimes overnight. One of the worst customer service experiences I've had.

Upon leaving, they charged us for not giving enough notice, which we did.

We never had an end date on our notice, only what was required by them. This was THEIR way of claiming more money when they actually OWED us money.

Cons:
  • Too numerous to list

Preferred solution: Nothing.

View full review

Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

What Do Property Management Companies Do @ Interview with Property Management Expert

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

Read full article
Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article