Assured Mechanical Solutions
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Assured Mechanical Solutions Overview
Assured Mechanical Solutions has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Beware
Preferred solution: Let the company propose a solution
Grand Prairie, Texas
Find a different company. Lack of communication.
- Customer service
- Miscommunication
Preferred solution: withdraw the remaining 4 pounds of refrigerant. it's not my fault your compression machine stopped working in the middle of withdrawing the refrigerant.
Southlake, Texas
Review in Professional Services category from Southlake, Texas
Richardson, Texas
They scam money from homeowners
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@ Jackson, actually the Service Tech was very rude when contacting me on the telephone to advise me of the problem with unit (my adult son was at the house with the tech). I had to advise him of his rude behavior and threatened to send him on his way.
Additionally, I paid a second company to confirm what was diagnosed by Assured Mechanical Solutions and the other company told me that one part of the assessment was correct, which was being covered by my home warranty company, and the non-covered items were a way of Assured Mechanical Solutions to pad their costs. Whether you're making $5000 from a job or $5, just be honest and have some integrity. I know that I'll never use them again. They had the never to try and charge me $250 to install an emergency drain pan when I can go by Home Depot and get the same pan for $20 or $30.
Jackson, there is no honesty in inflating cost of repair with any company. The best company that I've had to do business with through American Home Shield was ARS Resue Rooter and unfortunately they are no longer doing business with American Home Shield, otherwise I would have requested them to come out.
Were your services taken care of?
Isn't the $60 required by American Home Shield for you to pay? It is your deductible.
5 to 7 days? Was there a part ordered or something installed?
Your complaint sounds like an exaggeration. I have also used the company and they were very professional. They serviced us in the same day, which is sometimes hard due to how hot it was in Texas last year. We of course paid the $60 simply because that is the requirement of American Home Shield. I think as consumers should be careful what we say.