Manufacturer: Assurant Category: Warranty Clear all filters (3 of 3 reviews match)
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Called Assurant Solutions on April 24, 2017 (over a week ago) on our washer and have called every day since with no help at all. They keep saying they will call back and that they have escalated our repairs/claim. No one has ever called back to assist or give us...
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1.4
Product
Assurant Washing Machine Warranty
I liked
  • Very poor
#1041776
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The extended warrant company that LG uses is called Assurant. They wanted to send back out the service company that wasn't authorized to repair parts. When I asked to speak with a supervisor, they had difficult connecting me. They will repeatedly keep you on hold...
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1.5
Product
Assurant Washing Machine Warranty
I didn't like
  • Not willing to fix the persisting problem
  • Customer service
  • Cs lacks escalation options
#930711
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Assurant has been a nightmare. I will never purchase anything from a store that uses them .This LG washer was $1200.00 in 2011 from Home Depot and I cannot get it fixed. I have standing water in it and cannot get a service provider from Assurant. They had no trouble...
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1.0
Product
Assurant Washing Machine Warranty
I didn't like
  • Repairman they contracted never showed up for 2 scheduled appts
  • Rude representatives and lies
#859462
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