filters
state:
Show
city:
Show
category:
Show
product:
Show
GE dishwasher would not start. Called Assurant on a Wednesday. Got an appointment with a repair guy for that Friday. Had an 8:00-5:00 window for the appointment. Called the provider on Thursday to try to narrow that time down but had to leave a voice mail message. No...
Read more
#1052459
Reply to reviews
I filed a claim on the 12 of May after which a lady told my wife that she could take her info over the phone. Comes out lady could not... so tried again on the 13 no state was put in the tab for state but billing address claim address is all same si finally claim went...
Read more
1.0
#1051172
Reply to reviews
This company does not expeditiously process complaints, and seemingly prolongs the claims process I will cancel this service once (if) I ever receive a new phone from this company. I've been trying to file a claim for 3 days to no avail. Even the people at the t-mobile...
Read more
1.0
I didn't like
  • Process turn-a-round
  • Customer service
  • Insurance claim process
#1042335
Reply to reviews

Assurant Cell Phone Replacement Review

Assurant
#1024935
1.0
They dropped the ball in every way possible. T mobile should get a new insurance company quick. I'm switching to a new phone company.
Comment Be first to start a discussion
Show

Assurant Cell Phone Replacement Review

Assurant
#951013
1.0
Just paid 175.00 to replace my galaxy 6splus edge. On top of the monthly insurance and was sent a galaxy s5 refurbished. That is not what a replacement. When I called customer service they just said send it back if you dont want it. Terrible b ait and switch tactics im cancelling the insurance and tmobile. Im done! After 12 years of loyalty
Comment Be first to start a discussion
Show

GE Profile Appliances Review

Assurant
#855823
4.7
I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed up the bottom took a month to get parts aquilla sucks they make Assurant look bad
Comment Be first to start a discussion
Show

Assurant Mobile Protection Review

Assurant
#664953
Worst customer service ever! Been waiting a week and a half for a replacement cell phone and still getting nothing but a run-around! Huge waste of money!
Comment Be first to start a discussion
Show
Called Assurant Solutions on April 24, 2017 (over a week ago) on our washer and have called every day since with no help at all. They keep saying they will call back and that they have escalated our repairs/claim. No one has ever called back to assist or give us...
Read more
1.4
I liked
  • Very poor
#1041776
Reply to reviews
We have paid for coverage on our washer and dryer since we purchased them 11 years ago. This is the first time we have ever made a claim and they sent a repair man out to my house, he diagnosed the problem and they approved the repair. They come today and completely...
Read more
WP2008
WP2008

Assurant Service Plans will repair your appliance within the terms and conditions outlined under the "Service Event" and "Unable to Repair" sections of your contract. Please c...

Anonymous
Anonymous

You can bet they knew your washer had to be fixed by a certified KitchenAid repairman and that it would void your warranty.

I didn't like
  • Sent someone not authorized to repair my washer
#1040652
Reply to reviews
I have a warranty for my double wall oven with Assurant. At least 18 months ago, maybe longer, I called Assurant with an issue. The oven heats very slowly, and whenever we open the oven, the heat is turned off. We need to close the oven, turn the oven off, then turn...
Read more
Product
#1026748
Reply to reviews
I purchased a phone from someone on Ebay which has an extended warranty under Assurant. I call in to file a claim for a malfunctioning phone. At first I'm asked to simply identify the former owner's email address and transfer the coverage to my name. Then I'm told no...
Read more
#1018009
Reply to reviews
I paid $344.50 for an out of warranty service contract to Assurant for my 10 year old refrigerator that stopped the water from coming out of door! They sent service guy from LG to fix it. After ordering part, he comes back and puts in new part which fixes issue of...
Read more
#1008719
Reply to reviews
Assurant Claim Review
Assurant Solutions is an unethical company that should investigated for nonpayment to rightful claims. Would not accept claim on broken watch band that caused watch to stop working when it fell off. Happened first time I wore it. Policy stated it covered "accidental...
Read more
1.0
#1002363
Reply to reviews
I've paid Assurant for coverage on my kitchen appliances for 10 years. My GE dishwasher started leaking. I called Assurant and and they arranged for GE repair. The GE repair man was here 3 times over six weeks and could not fix the leak. He declared it unrepairable. I...
Read more
#990903
Reply to reviews