ASSOS
ASSOS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ASSOS has 3.2 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Not worth it", "Good luck getting your questions answered".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ASSOS has 3.2 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Not worth it", "Good luck getting your questions answered".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't order on computer
They canceled my order without reasons and that was the final sale - no returns! The next day, that size was still available, but the price was higher by $170.
There are no communications. Very upset!!!
Preferred solution: Price reduction
Ridgefield Park, New Jersey
Can’t get a human
They left me waiting to speak to an agent by text. Legend has it she is still searching for my order
User's recommendation: Not worth it
Enfield, Connecticut
Incorrect fit on one side of the dress.
My recent experience with ASOS has been nothing short of exemplary. Despite encountering a sizing mishap with a dress I ordered, their customer service team swiftly addressed the issue, leaving me thoroughly impressed.
ASOS's vast array of trendy apparel and accessories caters to diverse tastes, ensuring there's something for everyone.
Their intuitive website and user-friendly interface make browsing a breeze, offering a seamless shopping experience.
In the instance where I received a dress that was wrongly sized, I reached out to ASOS's customer service via their chat support. The representative was not only prompt but also incredibly understanding.
She quickly grasped the situation and assured me that rectifying the issue was their top priority.
What truly sets ASOS apart is their personalized approach to customer service.
In conclusion, ASOS's extensive collection, user-friendly platform, and exceptional customer service make it a standout in the realm of online fashion retailers. Thank you!
Buffalo, New York
Difference between spring and summer half pants
No answer. Tried several times.
Product quality-worth every penny though. Customer service-poor since any time I've had any questions, I'm on my own.
User's recommendation: Good luck getting your questions answered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund issue
Assos has had my return for 14 days according to FedEx tracking information and still no refund. Unable to contact them by phone but they did respond to my email (found in spam).
They said it may be over 15 business days before I get my refund.
This is not the customer service I expect when purchasing an expensive premium product. I definitely wont purchase from them again.
- Prompt shipping free and easy returns
- Not responsive and no refund after 14 days
Preferred solution: Full refund
Companies Similar to ASSOS
MAAP
Castelli Cycling
“Hello, I never received my order placed on 05/22. The order number is 120********. Thank you for your...“
Burton Snowboards
“Burton sent me an email that they would get back to me. That was yesterday and I have not heard from...“
12th Tribe
“I submitted for a return the website would not let me submit it. Then I try again which they say was...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.