
Association Management Inc of Idaho
Association Management Inc of Idaho Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Association Management Inc of Idaho has 1.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How they completely ignored my complaint.
Cons: Lack of enforcing hoa policies, Non enforcement of hoa rules, Disorganized.Recent recommendations regarding this business are as follows: "Don’t let this company manage your community".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Association Management Inc of Idaho has 1.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: How they completely ignored my complaint.
Cons: Lack of enforcing hoa policies, Non enforcement of hoa rules, Disorganized.Recent recommendations regarding this business are as follows: "Don’t let this company manage your community".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews












Disgusted with AMI management of Ashbury Villas
Horrible management of our small community right after a significant dues increase. Main problem is the landscape company PAR 3 that provides weekly yard/mowing service and maintains the entire communities green spaces.
Our irrigation was delayed by 3 weeks this year.
While PAR 3 provided ZERO service and ignored the weeds. They also wrecked our driveways recently with ugly black tire tread marks from their ride on mowers. When complaining to AMI they claimed it was a minor problem since they have so many weeds and dead grass/trees to deal with.
Now weve just been told our water will be shut off early this season! Ashbury is getting GYPPED by AMI!
User's recommendation: Don’t let this company manage your community
Loud noise
can anything be done to stop the loud pipes on motorcycles etc? they all want to open it up on seabreeze.
Boardwalk Management is Horrible
This company does not listen. They make up lies to justify their lack of performance.
They have allowed landscaping company to park trucks and trailers at the clubhouse and say the HOA rules don't include the Clubhouse. Yet they harrass residents regarding trailers left for a couple days in their driveways. I got a letter about a trailer that was in my driveway for 1 days and everyday I have to look across the road at the landscaping trailer and trucks. They harrass the residents and don't enforce rules against their friends.
The pool is causing childrens feet to bleed and they don't care. The sprinkler in the common area come on in the heat of the day and hit the road. There are numerous brown spots and they won't adjust the sprinklers. The have a pool monitor who harrasses the residents and let's her friends do whatever they want.
They are incompetent and uncaring. It would be so easy to fix the things the residents want fixed and not make up lies about children playing with the sprinklers Etc.
Ryan is stubborn and doesn't care about this subdivision. They need to go.
Former employee sharing some insight and suggested questions to ask before contracting this business
Considering Boardwalk for your HOA management? As a former employee, here are some questions i encourage you to ask.
1. What is your community manager turnover rate? A good follow up to that being: Can you confidently explain your turnover rate for community managers? 2.
Do you have policies and procedures in place to ensure consistent services and can you show me these resources. (Remember to ask to see these resources that you will be told are in place) 3. Ask the business owner how many days a week he shows up on time. Just plain and simple, lead by example, care about your business kind of thing...
Do you show up on time more often than not. Ask him to look you in the eye as he answers it... 4. Ask the business manager how many days a week she works and how available she is.
Then try to reach her by phone. 5. Ask the business owner if he has ever solicited reviews from customers in a selective manner to boost his online reviews. And if you're still considering working with them, try to call and get in touch with any community manager...
If you do get to a community manager, ask them these questions. 1. How long have you worked for Boardwalk Association Management. 2.
What experience do you have in Managing Homeowners Associations? 3. Were you given proper training and clearly available resources to use for your job? Listen for the pause as they come up with an answer.
4. Do you feel your workload is manageable and are you able to provide the level of service you feel the company is advertising? Again, listen for the pause as they come up with an answer or better yet, ask to speak to them in person.
5. Do you feel that “sales” is selling the same product that you are able to deliver given the resources and workload at hand?
- Overworked
- Unsupported
- Disorganized
Boardwalk Association Management - Customer Care Review
These are the most unprofessional people I've ever had the privledge of dealing with in my entire life. Their only job is to interact and serve the communities that pay their salaries and they have absolutely failed at that.
They have a phone system that is entirely dedicated to preventing their clients from getting a hold of anyone within the company. Their staff member Nate Stansell has the thinnest skin of any man of his stature I've ever seen. While speaking to this man with an entirely calm and collected demeanor for a resident in my situation, he came unglued and unstable as I addressed real and valid concerns about how he was handling a dispute. He began using vulgar language in dealing with me, before he finally said I had taken up over two hours of his time (the entire hoa meeting was not even two hours) and asked me to leave him alone.
This man was not at all knowledgeable regarding our own neighborhood cc&r's and further more did not care. He brought a copy of the cc&r's which he told me he would not even look at.
After interacting with the few people I have spoken to at boardwalk, my opinion would be that they are all in the wrong line of work. Especially Nate Stansell
Review in Real Estate category from Boise, Idaho
This company is a huge joke and picks and chooses its targets. They don't enforce homes who have weeds, trash in their yard, vehicles that don't run in their driveway, Christma lights still up yet they will come after you if you *** on Thursday.
The common area they're supposed to maintain looks like ***, they tell you wrong dates for HOA meetings.
This company is a huge joke full of bully's. I have a very nice home and they continue to target and harass me.
Boardwalk Idaho Property Management - Christmas lights in June.
I'm a Middleton Lakes HOA resident in Middleton, Idaho. I have complained to "Boardwalk Idaho" property management (http://www.boardwalkidaho.com) numerous times but they just won't help.
Our home is fairly new - about 2 years old and I live across the street from a grumpy old man and his wife that still have their Christmas lights up in June. It looks so sloppy and so bad for the neighborhood. They're always outside working in their yard, but they simply will not take down those Christmas lights. So, I've resorted to a little public humiliation and a negative review about Boardwalk Idaho.
But I was surprised to see that they already had multiple negative reviews here on pissed-consumer. Well, no - really, I'm not that surprised after all.
Many people are breaking the rules here in Middleton Lakes and Boardwalk just lets them do it. If you're going to ruin my property value with your laziness - I will spread the word to homeowners that care - and we will make mass negative reports online about your horrible business and property management practices.
- How they completely ignored my complaint
- Non enforcement of hoa rules
- Lack of enforcing hoa policies
- That they let hoa members keep christmas lights up in june
Preferred solution: Do your job and enforce HOA rules so our property values do not continue to drop.
Christmas lights in June - Boardwalk Idaho Property Management
People on our street have asked you more than once to please force the gentleman and his wife at 203 E Walcott Lake Drive to take down their Christmas lights hanging from their roof. It is now June, and everyone on Walcott drive has to look at their Christmas lights.
Our HOA looks like a complete mess because you can't enforce the rules.
We had company over for a graduation BBQ in early June and numerous guests commented on the lights across the street. It is embarrassing for those of us that live on this street and since you did not enforce the rules on this homeowner when requested, then you can have a negative public review for your laziness.
- Neighbors christmas tree lights up in june
- Not enforce hoa rules
- Property value dropping because you cannot enforce hoa rules
Preferred solution: Enforce HOA rules so our property values do not drop further than they have already.
Short Review on September&nbs-04:00;01,&nbs-04:00;2016
Junk cars through out nieghborhood, trailers parked in streets on a daily basis, people running businesses out of there homes and lots of loud car stereos being played at all times of day and night . I have complained about this list and more each time I feel ignored and if im the nuccens.
Boardwalk Idaho Property Management - Dogs running at large through neighborhood - they don't care.
We are so - so - tired of dogs running wild and on the loose through the neighborhood. We have five younger children and we live down the on Willow Creek. EVERY SINGLE DAY (no exaggeration whatsoever) the family shown in the picture lets their black dog run wild. It has chased my kids on their scooter and it has also terrified the senior citizen lady that lives next door to us.
Oh, yes, lets not forget that it pees and craps in every other yard as it runs wild down the streets.
You can see from the image that this family has a broken gate that they simply WILL NOT fix. So, there you go, we'll just make it public...your broken gate, your dog running wild, and Boardwalk Idaho's inability to enforce the HOA rules in the Middleton Lakes subdivision.
Sloppy, sloppy, and more sloppy. You both must be so proud.
- Dogs running at large
- Lack of enforcing hoa policies
Boardwalk Idaho - Poor Property Management
I've seen the half-baked rebuttle attempts from a "Henry Frappe" - so I thought I would join in and state that he - himself - said that he doesn't even live in the Middleton Lakes subdivision.
On the other hand, I am a new homeowner in this subdivision and I couldn't agree with the other complaint more. The first complaint is spot-on and many RENTERS in our neighborhood have the worst homes of them all. Yes - imagine - RENTERS bringing down the property value of the actual home owners.
But even worse than the renters is BOARDWALK IDAHO property management which is almost non-existent. With $400 x some 150 homes - you'd think they could keep this neighborhood looking better and enforce the rules we ALL agreed to. But no, they are just collecting a paycheck - and now - a bad name for themselves.
See the image of the weeds on my street - almost as high as the street sign. They are like that all over the neighborhood and even in some people's front and back yards. Yes, you can see WEEDS sticking over the fence of some residents yards and Willow Creek Road has at least 9 (NINE) portable basketball hoops on the sidewalks or in the streets. ....Mind you - it is now WINTER with SNOW on the ground and NO ONE is playing basketball. Even the local SEX OFFENDERS on E. Roselake Drive - Yes (check the Middleton Sex Offender registry) have a basketball hoop on the sidewalk.
Lazy - lazy - unprofessional property management - can't enforce the rules - won't enforce the rules - and hire whack jobs like "Henry Frappe" to fight their battles....rather than to fix the problems at hand.
- Non enforcement of hoa rules
Boardwalk Property Management Services Review
They are absolutely terrible, we paid $350 a year and they don't enforce a *** rule and the common areas they manage look like *** for how much we pay. If we call to complain about anything they tell us just contact our local police, even though it is a clear rule in our covenant. Huge joke and i hope they go out of business!
Boardwalk Association Management - Staff Review from Boulder Creek, California
I was in line for a ride with my child when your security came up and said I was about to get kicked out for how I was talking to my children when all I was trying to do was get them pumped up for the ride. The people behind us created a story that wasn't true because they were mad we got in front of them and then I got treated like I criminal when I was just trying to take my children on rides!
I am very upset and I almost got kicked out by their word instead of my
Own accord because they were mad about the line situation. I had to waste my money and remove my children because I was being harassed by your security. So now my children and I cannot have a fun time because people want to getaway about lines and make up lies about people? So if someone doesn't like the line and they say something you harass a family until they leave because that is what happened to me and my children even after I paid for my rights to let them have fun.
I hope this is addressed because if not I am bringing my harrasement case to higher officials. My kids deserve to have fun without being treated like this for no real reason other than speculation and reason....
Unemployment Expert Tips
Boardwalk Idaho Property Management - Lazy - Lazy and Rude
The internal management of this company recently changed and the new HOA representative is lazy and rude at best. All complaints made to her were either shrugged off as not important or deferred as she told us to seek an outside agency to handle the problems.
Kids throwing rocks at houses, crop duster planes buzzing the neighborhood at tree top-level, dogs running loose without leashes, people from other neighborhoods fishing in our ponds, 7-year-old kids riding dirt bikes down the streets at 35+ mph, parks and play areas full of sharp objects - trash - litter and picnic tables overturned by teenagers, and more.
Our property value will go down at Middleton Lakes - we urge all other HOA members to place similar complaints or comments about Boardwalk Idaho if they are unable or unwilling to do their job.
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Ryan does NOT welcome questions. In fact, he runs and hides from them.
Never has a turnover from the developer to the homeowners been so horrible for the newly appointed Board. The new Board was accused of wrong doing where there was none. Ryan canceled the contract mid month because the Board was asking questions. Ryan did not start this company, Don Hubble did.
Ryan just bought him out. I wonder why BAM "manages" most, if not all of Hubble's developments?
If you are smart, you will keep as far away from this management company as possible. Message me if you want to know more.
I would like to begin by being fully transparent: Nate was unfortunately fired from Boardwalk. It's never easy to fire an employee, and this situation was no different.
That said, I don't believe that it's fair or professional to go into more detail about the termination.
However, I do think it's fair (and encouraged!) for perspective clients to ask the questions listed here. They are a nice compilation for any HOA Board. And we love to work with communities that ask questions.
At Boardwalk we have a job that can at times be challenging. We partner with HOAs to solve difficult, often conflict-filled issues by acting firmly but fairly to collectively protect the home values of our clients. We are always happy to educate clients on how we operate our business--showing them our day-to-day operations, giving them a live tour of our office to meet our amazing team, and demonstrating the processes that make the machine run efficiently. We believe that when our clients have a deeper understanding of how our operations work, they will feel more like a part of the team.
We are proud of the fact that that we have consistently produced a desirable product for a great price, and because of this we saw 40% growth last year. It was an amazing year, and we came out on the other side with improved processes and services.
As for training and resources, part of our strategy is education. Idaho currently has no education requirements for management companies or community managers.
Yet all of our key staff all hold some sort of credential from CAI, and our goal is to expand that to all employees. Just as we invested in Nate's education when he was with us, we are committed to ensuring our staff is educated above-and-beyond industry standards, which we believe has contributed to our continued success.
I have been managing HOAs for over 11 years, and I founded Boardwalk six years ago. I wouldn't be telling the truth if I said we are perfect all the time.
We are human, and mistakes happen. One of the fundamental beliefs in our organization is if a mistake happens once, it's a mistake; if it happens twice, it's a decision.
Boardwalk is committed to ensuring that what our clients pay for is what they receive, This means evaluating the performance of our employees and, when necessary, making staffing changes to ensure we continue to meet our customers expectations and needs. This approach has enabled us to operate with a 98% customer retention rate.