Associated Materials
Associated Materials Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Associated Materials has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations say "Stay away from this company!" and Associated Materials reviews highlight poor outcomes.
Positive Feedback
Few or no positive remarks appear; pricing is described as high and product claims like "maintenance free" are disputed by customers.
Negative Feedback / Risk Areas
- Recurring complaints about warranty failures and warranty denial despite submitted evidence.
- Frequent issues with installation quality, warped siding, broken seals, and faulty doors leading to drafts and pests.
- Poor customer service response and unresolved Associated Materials customer complaints causing prolonged disputes.
Key Takeaways for Future Customers
- Expect documented warranty obstacles; verify warranty terms before purchase.
- Insist on proof of installation quality and keep records and photos for claims.
- Be prepared for difficult customer service interactions when pursuing refunds or replacements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Associated Materials has a 1.1 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations say "Stay away from this company!" and Associated Materials reviews highlight poor outcomes.
Positive Feedback
Few or no positive remarks appear; pricing is described as high and product claims like "maintenance free" are disputed by customers.
Negative Feedback / Risk Areas
- Recurring complaints about warranty failures and warranty denial despite submitted evidence.
- Frequent issues with installation quality, warped siding, broken seals, and faulty doors leading to drafts and pests.
- Poor customer service response and unresolved Associated Materials customer complaints causing prolonged disputes.
Key Takeaways for Future Customers
- Expect documented warranty obstacles; verify warranty terms before purchase.
- Insist on proof of installation quality and keep records and photos for claims.
- Be prepared for difficult customer service interactions when pursuing refunds or replacements.
Media from reviews
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Verified Reviewer
Poor follow through!
- - The warranty is described as the worst in the industry.
- - Our patio door outside pane shattered for no reason; online info suggests poor manufacturing.
Their warranty is a farce!!! Worst warranty coverage in the industry!
Our patio door outside pane shattered for no reason at all. Everything I googled stated the only way that could happen is poor manufacturing!!!
- Poor customer service
Preferred solution: I would like my window replaced!!!
User's recommendation: Stay away from this company!
Cuyahoga Falls, Ohio
Horrific
- - Gaps 1.5 in top and 0.5 in bottom let dust, water and insects in; warranty is lifetime but reviewer calls it a hoax and says they won't replace.
French porch door with gaps of 1.5in at top, and 05in at bottom, leting dust, heat, ants, flies, and other insects, also water with every rain! Faulty!
Lifetime waranty is a hoax! They refuse to replace it. Please stop this hoax!!!!!
I sent them videos, pics, have contractors certifing its faulty! They do not care.
I will sue them in court. Its beyond horific. I am not sure how this business exists and it was not shut down yet. Hopefully this year!
The customer service that answers the phone or reply to emails is beyond ignoran. They are in total denial, I am also going to media with this issue.
Preferred solution: replacement of the door
Window replacement issue
- - Installer went out of business and bay window seal failed.
- - 18 months of calls, paying an outside mover to obtain a tag.
The company that installed my windows went out of business and the seal broke on a bay window. When I discovered who made the window I began calling as to how to go about the process of utilizing my warranty.
It has taken 18 months of phone calls, having to pay an outside man to move the window to get a tag with stats and calling weekly to remind them the claim still was not settled. When they just sent the glass and no frame I called again. That conversation was the worst. I was told I did not file correctly and statements like, why weren't you specific were thrown in my face.
Associated Materials in Ohio is one of the worst companies I have ever had to deal with. I am surely glad they are not Doctors or Lawyers, we would all be dead or in jail.
- Demeaning comments
Dallas, Texas
Associated Materials Vinyl Siding "Thermal Damage"
- - The Associated Materials vinyl siding was installed less than a year ago and shows thermal damage.
- - Heat reflections from windows cause damage.
Installed Associated Materials vinyl siding less than a year ago and already have what the company calls "thermal damage". Basically big wrinkling areas that will eventually crack.
The company claims that this is due to excessive heat caused by reflection off the windows of the house. I don't think I've ever seen a house without windows...but I decided to check the temperature theory. I rented a IR thermometer and have checked the temperature every hour on the hottest days this summer. The maximum temperature reading was 25 degrees below the limit at which damage occurs...at least the limit that I was told by a person at Associated Materials.
During my call I asked how I could have predicted or prevented the issue.
I was told "you just need to try it out". So much for a "high quality, maintenance free" siding.
Construction and Repair Expert Talks
All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)
In this video, Tony Kovach, an expert with the manufactured homes industry, explains where manufactured houses are made, their average cost, and their main benefits over regular and mobile houses.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
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