bil bob b

Won't return overpayment

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Won,t return overpayment. Don't hire them. They want more details about what happened. It,s simple. Minimum 100 symbols met.
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Loss:
$1360

Preferred solution: Full refund

User's recommendation: don't hire them. keep it local.

Susan B Xru

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Verified Reviewer

Worst HOA ever

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HOA management company that doesn't have a phone number, and you can only communicate via the app. You ask a question on the app, and your question becomes "closed" without them ever contacting you.

They have someone drive through the neighborhood to record violations. Our violation? a tuft of grass. Our lawn is mowed once a week.

They are unreachable, and have a canned response for every issue you bring to their attention. Speeding? Towns responsibility. Fireworks going off?

Give them an address. Golf carts being driven by minors? Call the police. So, a tuft of grass is a violation, but everything else?

Not their problem. Last I checked, a tuft of grass never killed anyone.

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Preferred solution: DO THEIR JOB and stop stalking

User's recommendation: Nope

3 comments
Associa Customer Service

Susan, we would love to address your concerns. Please email us directly at customerservice@***.com so a member of our team can assist you. Thanks again for your review and we will do our best to resolve your issue.

Associa Customer Service

Susan, we would love to address your concerns. Please email us directly at customerservice@***.com so a member of our team can assist you. Thanks again for your review and we will do our best to resolve your issue.

Guest
reply icon Replying to comment of Associa Customer Service

I have done so, multiple times, and each concern is dismissed as being "The responsibility of the town..." EVERY SINGLE TIME. Your representatives DO NOT EMAIL ME, they simply close out each comment.

You don't have a phone number to speak to a human. It is beyond frustrating that the rules are only applied to some residents. Our neighbors CONTINUALLY park their cars on the common area grass, directly across the street from a board member, but we get dinged for having a tuft of grass when our lawn is mowed weekly?

We have lived here for over 15 years, and this is *** having someone drive around taking pictures of our home and lawn. THIS is why Associa has a 1.5 star rating on Yelp.

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