I’ve been having a problem with my surface and called for an unbelievable amount of time each time I tried to call and they will put me on hold and just hang up on me you know without trying to assi
User's recommendation: Most of them playing so I’m not very knowledgeable and I are just trying to sell a product I have been treated like crap in person I guess I would recommend if you see if there’s another lifeline out there because they Absolutely have the worst customer service who hangs up on the customer just because they don’t wanna help with the problem.
Disrespectful customer service
Assist Wireless is a telecommunication supplier headquartered in Fort Worth, Texas. It provides Lifeline phone service at affordable prices for those who are entitled to government assistance and those who are credit-challenged, unbanked, or underbanked. Assist Wireless has several plans depending on the region: Arkansas, Maryland, Missouri, and Oklahoma. Prices depend on the location and availability of services in that area. Usually, the service is either free or costs $1/month, with more expensive options available too. The service is provided strictly to those participating in government-approved programs. Only one Lifeline phone is allowed per household. Every month a user should prove they are still eligible for the Lifeline program.
Assist Wireless is ranked 42 out of 1680 in Telecommunications category
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