New Reviewer

Customer service did not answer the phone after 10 calls in a row

I have called 10+ times to 855-392-**** and after ringing several times each phone call ended with a busy signal. I tried to top off via the website but the website froze three times in a row.

User's recommendation: I do not recommend.

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ID
#2926245 Review #2926245 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Preferred solution
Deliver product or service ordered
New Reviewer

I’ve been having a problem with my surface and called for an unbelievable amount of time each time I tried to call and they will put me on hold and just hang up on me you know without trying to assi

Unacceptable customer service Just kept hanging up on me after that asked me to hold while they figured out the problem yes since around open on Saturdays or Sundays Im screwed till least Monday if they even get help

User's recommendation: Most of them playing so I’m not very knowledgeable and I are just trying to sell a product I have been treated like crap in person I guess I would recommend if you see if there’s another lifeline out there because they Absolutely have the worst customer service who hangs up on the customer just because they don’t wanna help with the problem.

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ID
#2603788 Review #2603788 is a subjective opinion of poster.
Preferred solution
Help and apology
New Reviewer

Disrespectful customer service

Employee felt confident in verbally Insulting me after refusing to allow me to speak, I was in the store less than a minute and yelled at by Erika and told that's appropriate behavior on how to speak to customers, she can do whatever she wants.
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ID
#2516065 Review #2516065 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Preferred solution
Let the company propose a solution
New Reviewer

Boss Review

Need to buy a new phone I'm a new customer
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ID
#1021915 Review #1021915 is a subjective opinion of poster.

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