Short Review on November&nbs-05:00;17,&nbs-05:00;2016

They keep harassing me with phone calls late at night.
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Reason of review:
Poor customer service
minadoz v
map-marker Modesto, California

Asset Acceptance, LLC...Failure to keep their word caused my bank loan to be denied... .

After having reached a verbal agreement from Simon Kent from Asset Acceptance and having made my $264 settlement payment we waited the required 21 days to then receive a fax-settement letter that still hasn't arrived!!! we had explained the urgency of this letter to them and they agreed only to have us make payment but failed to keep their word on sending the letter, Because of this the bank has denied our loan, we are getting evicted end of July, and have no house to go to. We were "PROMISED" by several of their personnel that we would receive the after the 21 days...I spoke to Supervisor Simon Kent ext 1271, Floor manager Steven Nathan and a Ryan ext 1264... they all lied and failed to have any commitment to really help their customers, or care whatsoever... I hope they are proud of themselves to have done this to family with 4 children that now has no home to go to!!! I this a story they will one day be proud to tell to their children??? Probably not!!!
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I am an x employee who once worked for AAG an I must say this is the worse company that I could have ever worked for. I went to HR to file a sexual harrassment complant about my manager who's name I will say OTIS DAVIS "MOG" which means he claims to be a man of God bull ***...

HR did nothing an asked me the question "what is it that I want her to do about it " lol This is HRs job to deal with cases like this they said they have zero tolerance when it come to sexual harrassment. But was anything done on HR s end? *** no they then started treating me like I was not even human saying that I "suck as a collector" when in fact I've been collecting for 6 yrs an have done very well with my previous employees. They then made all these reports agents me saying that I violated FDCPA when in fact they only gave me 260 accounts to work and has us calling accounts that were off the debtors credit report there was no knew business coming in the paper was horrible.

After goin to HR about my situation about a few weeks latter they fired me. But had the nerve to ask do I want to quit or let them fire me?! They only asked me to resign my position to cover there own *** because they knew I had this sexual harrassment agents them. My final words about this sorry company is NO one work with them an if ANYONE is looking for a job don't go with this company.

For they seem to think sexual harrassment is okay an at the end of the day its the innocent ones that get fired tell this day March 29 2011 Otis is still working for this company. I feel sorry for his wife Alyisha who knows nothing about this................


Collection agencies are nothing but parasites that suck the blood out of any living things to make themselves look good. They cannot get a real job rather they feed on the jobs of others by collecting for people that are too lazy to collect for themselves. All collection people should be sprayed with some insecterside and left to wither away.

Byron B Qpj

Verbal agreements do not exist anymore. Get it in writing before giving money and get a receipt as soon as you do. Never deal with a collector, they're scam artists.

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Guine P
map-marker Germantown, Maryland

Asset Acquisition Group Violating WV Law

Asset Acquisition Group Violating WV Law
AAG purchased a 6 year old debt from Wells Fargo. The debt was last reported by Wells Fargo as $23,779 in November 2009. As soon as AAG bought it, the debt suddenly jumped to $35,810 in March 2010 and $37,784 in May. They did not reply to my FDCPA letter for verification and ignored my follow up cease communications letter as well, both of which I had mailed certified with return receipt. On June 1 I turned everything over to WV Attorney Generals Office Consumer Protection Division. They were very interested and said this company had multiple violations in the state and were already under investigation and told me if I received anything else or the company sued to contact their office immediately. WV state law forbids a debt collector from adding interest or fees to a purchased debt and Calvary and National Service Bureau were recently sued for doing just that. "The second suit brought by the Attorney General McGraw's Consumer Protection Division contends that Seattle Service Bureau, Inc., which does business as National Service Bureau, of Shoreline, WA, is also unlicensed to collect debts in West Virginia and has added illegal interest, collection fees andother charges to debts allegedly owed by West Virginia consumers. State law says that except for certain education loans collection agencies are prohibited from adding fees to the debts they attempt to collect." West Virginia residents, do NOT deal with this company, contact the Attorney General Office if you receive anything from them. You may be in for a big payday if they attempt to sue you, because it sounds like they might not even be licensed or bonded to collect debt in WV.
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Rebecca,They are relentless fraudsters. They have set up fake corporations all over to bully people to give them money.


Does anybody know whether this company was licensed and bonded in the state of West Virginia in 2002? I had the misfortune of dealing with this company and they put a lien on my real estate.

They are also charging interest and fees on a debt they bought from Keybank. Any information would be very much appreciated.

reply icon Replying to comment of Guest-1363040

Rebecca,They are relentless fraudsters. They have set up fake corporations all over the country so they can bully people to give them money.


This is the worse company to work for I'm ashamed to even have told people that I worked for this company. I honestly don't undersstand how they are even in business.

I've witnessed an employee yelling at a debtor on the phone tell them to "shut up an listen" I general manager Jim D should not be a manager. He tells his collectors that they suck an that he can do a better job. Well my response to that is he sucks an should not be a manager. This company seemes to thaink that sexual harrassment is okay an do nothing about it.

I know this for a fact because I was a victum of it from my manager Otis Davis who still is employeed with this company an guess who gets fired when filing a sexual harrasment case?? The victim does I got fired shortly after telling HR. This company violates all the FDCPA rulse. There all about self and money..

I hope that if you owe this company don't work with them an if you live in Aurora Co an need a job DON'T ever apply there.... there s nothing but sick people that work there an I wish I would have never given them my time or effort

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