This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Tracking and Refund: WEBS134****

1.0
Update by user Mar 23, 2023

I'm still disappointed. They didn't fully resolve the issue, as they refunded me an amount of AUD298.10 on the 22nd of Feb 2023 against the amount AUD750 I paid for on Dec 2022 for 2 items.

At first they promise to replace the other item as it wasnt available and send a refund for the other item.

The refund happened after I reported them to this webste still I haven't receive any communication from them. Apology for not giving an update at once as I went on holiday with a limited access to email.

Original review posted by user Feb 22, 2023
Hi, I haven't received any updates with regards to my issue as per the subject. And it says in my record it's been shipped. I ordered on Dec & account has been debited as soon as the order has been submitted. My order has been changed in the website as well. I want a full refund i don't care about the items anymore. I can forward you the series of communications saying it's being looked at but nothings happening. Any help on this matter is highly appreciated. Thanks, Elizabeth Labago

User's recommendation: If only i can give them below 0 review rate i will due to the stress that it gives me.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4385693 Review #4385693 is a subjective opinion of poster.
Location
Sydney, New South Wales

Had to return because of some

4.0
I had ordered an engraved pair of silver cuff links. When it arrived , I found that the engraving was missing. Spoke customer services who were quite helpful and return was arranged

User's recommendation: Good and trustworthy company with robust problem resolution policy. Strongly recommend.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4192309 Review #4192309 is a subjective opinion of poster.
Location
Liverpool, Liverpool

I still haven’t heard from Aspinal

1.0