map-marker Philadelphia, Pennsylvania


Im asking about charges on my Roku. And how about they didnt answer nothing. But they wanted to charge me $23 and some change. Where they do that at.
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map-marker Newport News, Virginia


Cancel this and refund my money o please never got help never got help they keep taking money out of my acct
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User's recommendation: Don’t get. Never helped me and keep taking money out of my acct

Christina G Ujc

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| map-marker Sunrise, Florida


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Ask - Overcharge
Was told it was a dollar to ask a ? Was charged 28.00. I want my 28.00 back. Have provided proof. Thank you for assistance.
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  • Good prompt help
  • Got the dollar askcom wanted and then charged me 28 more

Preferred solution: Full refund

User's recommendation: Be careful

map-marker Tulsa, Oklahoma


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Was told it was a dollar put in card info Ask took dollar, then took twenty eight more dollars. I wanty money backno
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map-marker Mission, Kansas

Re: was trying to find out what a subscription and charge for answers on Just Answer. In o

I searched all over the website for information regarding the cost of a subscription and payment for answers on I looked all over. I wanted to email that question but they insist on registering before you can email them. I have had too many instances where I found myself charged for a service when all I did was an inquirery. I refuse to get myself in any situation like that again. Why can't they be up front about what they charge? Who wants to sign themselves up for a service without knowing what they are going to be charged? I don't see how the BBB and other organizations can give a recommendation for a company that does this.
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I still don't understand what you're looking for. If you actually want to advertise on these search engines, in a pay-per-click scenario, these kinds of charges vary and you will have to contact them.


I did search all over their web site, went to help and FACS and didn't find anything. I did not want to get held up on a phone call while they try to sell me something.

That is the same reason I didn't register. The information stating the cost of a subscription and the charge for satisfactory answers should be right there where you can find it. I am very careful not to sign up or register as I don't want spam or phone calls to try and get me to sign up. I want to look without commitment.

I think any service should always be upfront with the charges!

This is the web site.


Your post is confusing, doesn't charge for answers, they're just a search engine, like Google. I have no familiarity with Just Answer, but why do you not call or go to the website of whatever (magazine?) subscription you're interested in.

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map-marker Orlando, Florida took over my Mom's home page,they stink! took over my 90 year old mother's home page. I hate this company, she is 1200 miles away and is totally confused because she can't open her home page. I think their practice stinks and costs people so much time and aggravation to get them out of their computers. I will try to go through the proper channels to get somebody onto this company. I have tried to fix this over the phone only to see her so upset as to give up and take it to a computer repair store. My advice is do not use them.
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