Ashley Black Guru
Ashley Black Guru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Black Guru reviews show a 2.0 star rating from 3 reviews, with consumers mostly dissatisfied, 100% unfavorable distribution, recent recommendation "DO NOT ORDER!", complaints about slow turnaround time, poor customer service, and high price level.
Key Takeaways for Future Customers
- Expect difficulty reaching support for returns and refunds; claim submissions and photo uploads may fail.
- Watch for delayed or missing orders and limited responsiveness about shipping.
- Customer complaints center on product durability and lack of help resolving issues.
Negative Feedback / Risk Areas
- Unresponsive customer service and no phone callbacks or email replies reported.
- Broken tools and product failures reported even with light or unused items.
- Problems submitting warranty or replacement claims online.
Positive Feedback
Reviews do not highlight positive experiences in the available feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashley Black Guru reviews show a 2.0 star rating from 3 reviews, with consumers mostly dissatisfied, 100% unfavorable distribution, recent recommendation "DO NOT ORDER!", complaints about slow turnaround time, poor customer service, and high price level.
Key Takeaways for Future Customers
- Expect difficulty reaching support for returns and refunds; claim submissions and photo uploads may fail.
- Watch for delayed or missing orders and limited responsiveness about shipping.
- Customer complaints center on product durability and lack of help resolving issues.
Negative Feedback / Risk Areas
- Unresponsive customer service and no phone callbacks or email replies reported.
- Broken tools and product failures reported even with light or unused items.
- Problems submitting warranty or replacement claims online.
Positive Feedback
Reviews do not highlight positive experiences in the available feedback.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Liberty, New York
Resolved: Trying to summit a claim for a broken tool. My claw head snapped off as I was using it
I would rather speak to someone than try to register and get my product replaced. I've tried several times to upload pics, and it won't allow me to submit after doing that.
Preferred solution: a replacement tool
Minneapolis, Minnesota
Did not receive my order
- - Difficulty reaching a human for answers.
- - I ordered a product but cannot use it due to arthritis, and it has not arrived yet.
Well, I guess my review is going to be about not being able to talk to a human being so getting in contact and getting answers from this company I would love to give a review. I have ordered a different product but I have arthritis in my hand so Im unable to use it thats why Im excited for the next year to come, but it has not come and Im trying to figure that out, so I hope this situation can be resolved quickly thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Orleans, Louisiana
Impossible to get ANYONE to respond
Need to return an order that hasn't even been opened/used. It's impossible to get anyone to return a phone call, respond to an email.
I have even sent messages on their website... Nothing.
Preferred solution: Full refund
User's recommendation: DO NOT ORDER!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken tool
One of the smaller tools broke. I would like to get a new one or a refund, please. I did not use the tool since I bought it, so it should not have broken.
- Improved skin surface
Preferred solution: Full refund
Broken fascia blaster
Ashley Black Guru customer service is a Joke! They said they weren’t going to replace it!
But I could buy another product .
You don’t say ! I didn’t even have it 2 months ago!
I was sent a form to fill out that it would not accept a picture no matter how I tried to submit it the other two pictures that I was asked to submit to fine, but the form would not be accepted, unless I had the one picture so it was absolutely useless, but I did email that Questions and pictures now I’m still waiting on a new response
I was using my fascia blaster, and it broke in between two of the finger points that break up your fascia toward the end
Companies Similar to Ashley Black Guru
TOPBOX
“I have fully reviewed 2 products and I didn't receive my points for them I emailed them they just said...“
Olivenorma Com
“This is not even close to what I ordered please fix this is supposed to be a present not happy also why...“
Bath And Body Works
“Terrible customer service with Mona. She never even responded after watching her type and then send...“
WMaster ZipKing
“I initially downloaded WMaster ZipKing to compress large project files, including high-resolution...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello Betty! The customer service team at Ashley Black would be happy to help you out. Please email support@***.com.