Ashevilles Salt Cave
16K CLAIMED LOSSES
2 TOTAL REVIEWS
Unethical Salt Cave owner
We have been contracted to install a Salt Cave in Asheville, NC. According to the contract, the owners (Appels) should have informed us regarding the specifications for electricity, and any special requirements from the local authorities. The provided misleading and wrong information. So according to the contract, they had to hire a local electricity company to do the electrical installation according to Changeland's guidance and pay them for that. Furthermore, any extra work we did to meet the requirements from the local authorities was to be payied by them. They let us finish the installation, officially received the salt cave, signed the corresponding documents, took smiling pictures with us inside the salt cave, and then denied paying us for the extra work, and sent us the bill of the electricity company! They owe us 16000 USD plus interests. Given this situation, we declined to them the option of representing us in the USA and selling our salt caves. They then started accusing us of unethical practices, etc. All their customers are giving very positive feedback for the salt cave we installed. This is because we are the only ISO certified company in the world for Salt Cave installation and management. The Appel's behavior is unethical. We know that they have not paied other contractors as well. May God forgive them.
Asheville, North Carolina
- Do not meet their agreements
- Do not value their contractors
- Use unethical means to damage reputation
Reason of review
Problems with payment
Let the company propose a solution
UNETHICAL SALT CAVE BUILDER FROM GREECE
THE COMPANY IS CHANGELAND CRYSTALOTHERAPY FROM GREECE. BASILIS MASOULAS, OWNER, LEFT ASHEVILLE, NC OWING OVER $8000 TO AN ELECTRICAL CONTRACTOR WHO PERFORMED MUCH OF CHANGELAND'S WORK SINCE MASOULAS NEVER INQUIRED ABOUT RULES & REGULATIONS GOVERNING CONSTRUCTION IN THE USA. MY COMPANY PAID AN ALL INCLUSIVE PACKAGE PRICE FOR THE CONSTRUCTION OF THE CAVE, THE TRAINING, THE MANUALS FOR THE OPERATION OF THE COMPONENTS OF THE CAVE, AND ALL MATERIALS NEEDED. COMING FROM GREECE MASOULAS WAS TOLD HE WOULD NEED ELECTRICAL ITEMS THAT ARE 'UL' LISTED AND APPROVED FOR U.S.A. USE. HE AGREED TO PURCHASE THOSE MATERIALS HERE AND PAY FOR THEM, SINCE WE PAID FOR A COMPLETE PACKAGE. HE DID NOT HAVE A N.C. LICENSED ELECTRICIAN SO HE AGREED TO USE MY CONTRACTOR AND PAY FOR THEIR WORK. HE AGREED TO PAY WHEN HE RETURNED HOME TO GREECE SINCE HE "MAXED OUT HIS CREDIT CARDS AND NO ONE AT HOME COULD WIRE THE MONEY TO HIM HERE IN ASHEVILLE". ONCE HE RETURNED AND THE CONTRACTOR SENT HIM A BILL HE EMAILED BACK THAT HE WAS 'NOT PAYING'. THIS AFTER BEING RECORDED SAYING THAT HE WILL PAY. WE ONLY RECEIVED 2 MAUALS AND ARE WAITING FOR 2 MORE AND A PLAYLIST OF MUSIC AND A SAMPLE OF THE INTAKE AND EXIT FORMS. THERE WERE NUMEROUS ADDITIONAL OVERAGES DURING THE CONSTRUCTION OF THE CAVE DUE TO MASOUALS' CONSTANTLY CHANGING IDEAS OF THE WORK NECESSARY TO PROCEED. ONE ALWAYS ANTICIPATES EXTRA EXPENSES BUT NOT WHEN THE COMPANY REP. DOESN'T EVEN KNOW THE INFORMATION ABOUT PRODUCTS HE USES ALL THE TIME. HE WAS TOLD THE NETTING HE USES MUST BE FIREPROOF HIS WAS NOT AND HE COULDN'T FIND ANY. WE FOUND ONE HERE AFTER A 5 MIN. GOOGLE SEARCH. HE REFUSED TO BUY IT SINCE IT WAS MORE EXPENSIVE THAN WHAT HE USES. HE COULDN'T GIVE ME THE CORRECT MEASUREMENTS (EVEN THOUGH HE HAD THE PLANS HE APPROVED). I HAD TO PAY FOR THE NETTING TO GET APPROVAL FROM THE CITY. IF INTEREST IN A SALT CAVE CONTACT ME FOR A MORE DETAILED ACCOUNTING OF HIS ERRORS AND OMISIONS AND POOR BUSINESS PRACTICE. I CAN ALSO HELP IN BUILDING A SALT CAVE USING OLD WORLD IDEAS AND MODERN TECHNOLOGY. SOLA SALT CAVE OF ASHEVILLE, NC.
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Ashevilles Salt Cave