Ashbrook Furniture
Ashbrook Furniture Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating; consumers are mostly dissatisfied. Recent recommendation: "Not worth it anymore". Reviewer reports a defective bed since delivery and repeated failed attempts to reach support, losing a longtime customer.
Positive Feedback
Longstanding customer history with Ashbrook Furniture and prior purchases without issues suggest product selection once met expectations.
Negative Feedback / Risk Areas
- Unresolved defective product and lack of timely customer service response, a common theme in Ashbrook Furniture reviews.
- Difficulty getting callbacks or support for refunds or returns reported as an Ashbrook Furniture customer complaints point.
Key Takeaways for Future Customers
- Confirm warranty and return policies before buying and document delivery condition.
- Expect potential customer service delays; consider payment protections in case refunds are needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating; consumers are mostly dissatisfied. Recent recommendation: "Not worth it anymore". Reviewer reports a defective bed since delivery and repeated failed attempts to reach support, losing a longtime customer.
Positive Feedback
Longstanding customer history with Ashbrook Furniture and prior purchases without issues suggest product selection once met expectations.
Negative Feedback / Risk Areas
- Unresolved defective product and lack of timely customer service response, a common theme in Ashbrook Furniture reviews.
- Difficulty getting callbacks or support for refunds or returns reported as an Ashbrook Furniture customer complaints point.
Key Takeaways for Future Customers
- Confirm warranty and return policies before buying and document delivery condition.
- Expect potential customer service delays; consider payment protections in case refunds are needed.
Turn one complaint into a collective action
Complain
- - The bed has been defective since delivery.
- - We have tried contacting since December; no response.
- - Longtime customer; bought pieces for 10+ years.
I have been emailing and calling your store since December of last year. My bed has been defective since the day of the delivery.
I was able to talk to someone a couple of weeks ago, and she hasn't returned my calls and now no one is answering my calls!
I am paying for a defective bed!
I bought so multiple pieces of furthering for the last 10 years! No complaints until now!
They are definitely loosing a customer!
Preferred solution: Send a tech to fix bed or full refund.
User's recommendation: Not worth it anymore
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