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Ashampoo

Ashampoo Reviews

www.ashampoo.com
What is your customer experience with Ashampoo?

Ashampoo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ashampoo has a 2.2 star rating from 4 customer reviews with mostly dissatisfied sentiment; rating distribution shows 100% unfavorable. Pros noted: inexpensive. Cons noted: dishonest marketing schemes, does not work, missleading. Reviews cite billing practices and customer service problems and say the price level is high.

Key Takeaways for Future Customers

  • Check Ashampoo reviews and confirm licensing email delivery before relying on activation.
  • Expect potential issues with backups and installer links when purchasing software.
  • Be aware of renewal, subscription, and upgrade practices before buying.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing and refunds.
  • Reports of inactive download links and nonfunctional backups.
  • Allegations of misleading marketing and problematic subscription renewals.

Positive Feedback

Some customers find Ashampoo inexpensive and a few long-term users report satisfactory past purchases.

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Media from reviews

Ashampoo - Dishonest missleading marketing schemes
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Richard S Fie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

A few days ago I downloaded and paid...

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AI Highlights
  • - The customer bought Abelssoft SSD Fresh 2026 and paid; activation email not received, unlike past Ashampoo orders.

A few days ago I downloaded and paid for Abelssoft SSD Fresh 2026. My Cleverbridge reference number is: 54923****.

I received the first email and was told that the next email with the license activation would arrive soon. So far I have not received the second email, so I can't activate SSD Fresh. I have bought a lot of products from Ashampoo and have never had this problem before.

Please help me with this problem. Thank you, Richard Starrett.

User's recommendation: Trust Ashampoo I have for a number of years and they have never let me down

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Steve L Pza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madison, Alabama

Backup not working

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AI Highlights
  • - Only the downloads folder was backed up; documents, photos, and other files were not.
  • - The backup did not include expected items and needs fixing.

I created a backup and almost all of the stuff I wanted did not get backed up. I wanted all documents, all photos, all pass files and others, but the only thing copied was a downloads folder. How do I fix this?

Cons:
  • Does bot work
View full review
Edward P Lgg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Driver Update . Is not an active url ... No link that is working

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AI Highlights
  • - Purchased Driver Update; downloaded but the exe is inactive.
  • - No working link; the download is text.
  • - I paid for it, but there is no software.

Purchased Driver Update.. I downloaded Driver Update..

the exe is inactive... No link connected.. Download is just type... Can't highlite url to install as an administrator.

I paid for it.. no software

Loss:
$15
Cons:
  • Software no good

Preferred solution: Full refund

View full review
Pedro D Fuy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dishonest missleading marketing schemes

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AI Highlights
  • - Purchased Backup Pro 16 on June 9, 2022 for $11.
  • - In Oct 2022, offered Pro 17 for $17.
  • - Renewal after a year and a new sale after minor changes are noted.
Ashampoo - Dishonest missleading marketing schemes
Contains 1 confidential file for company representatives

I purchased Ashampoo Backup Pro 16 on June 9 2022 for $11. 4 months later at the beginning of October 2022 I received an offer to buy Ashampoo backup Pro 17 for $17.

I have purchased software from Ashampoo before and I have noticed the following nasty modus operandi in their marketing: (1) they charge you a renewal after a year as written in the small print dificult to see (2) OR / AND they make a minor change to the software, they increase in 1 the version number and they offer it for sale again to the same purchaser.

I offered to Ashampoo to buy the same Ashampoo Backup Pro 17 for $8 but they refused; I am angry for that. Many software vendors offer free upgrades to newer versions

Loss:
$17
Pros:
  • Inexpensive
Cons:
  • Dishonest marketing schemes
  • Missleading

Preferred solution: Price reduction

User's recommendation: beware of Ashampoo missleading and dishonest practices

View full review

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