Anonymous
map-marker Los Angeles, California

The answer wasn’t straight, She is singing to me the nothing

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The customer service was unprofessional. Why do I have to explain something because that was unprofessional and Im not happy..

I had a question.

I just built my business. I didnt get the good answer.

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User's recommendation: Not

Resolved
Jennifer C Gfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No July Delivery, inadequate assistance, and they focus too much on the MLM aspect/$$

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I'm not sure why July's shipment is not here yet. Could someone please assist me?

Customer service is subpar. There's too much emphasis on the MLM rather than the actual current health benefits of the products.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Queens, New York

Amount billed, hold account

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The total was $170. So its $52.

for shipping and tax?

That is a lot of money? I dont agree with these charges.

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User's recommendation: The products are great!

Anonymous
map-marker Queens, New York

Why doe’s ASEA bring in a computer technician and want to charge a $1? That is ridiculous! billed, hold account

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Was checking on amount I was billed. I also want to put a hold or cancel.

I have too much and will be using even less Asea. Purchased on 3/16 154.65 and 4/6$202.86.

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ArleneCohen M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to reset password today

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I am extremely frustrated with your company and am on the *** of writing a negative review.

I had to clear the cache of my computer and now it says that my user number and passcode are wrong.

I asked you by email to help me reset my passcode.

You sent me a link to my other email address of a...@gmail.com, that I rarely if ever use and gave me 60 minutes to correct my passcode.

Are you kidding me???

You have my other email address listed as the one to use, and you used a backup email address. Why??

We have busy lives and this is not possible.

Please send me a link today to reset my passcode at a...@jewelconsultancy.com and give me 24 hours to do this.

I have tried to reach you by phone, but customer service is obviously not what you are about. Waiting over an 90 minutes to get someone on the phone is crazy, and then not getting through before business hours are over. Waiting many days to get an answer to an email is what???

Please take care of this.

many thanks.

A... Miller

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Pros:
  • Good product
Cons:
  • Customer service response

Preferred solution: Immediate assistance to get into my account because my current information is being rejected after clearing the cache of my computer

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