Anonymous
map-marker Southampton, Pennsylvania

They don’t stand behind there products

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I have a 2021 Ascend kayak, topside has pin holes throughout that leak water into the inside. Because Im 2cd owner they wont even consider looking into it for me. They said warranty is non transferable.I get it but you either stand behind your product or not. This is clearly a manufacture defect.
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User's recommendation: Stay away, much better options out there

Carl L Qii

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Verified Reviewer
| map-marker Tampa, Florida

DESIGN flaw of front deck, the thickness of material cannot support trolling motor as advertised !

we purchased two Ascend 133x Kayaks as we are installing the quick release on the kayak for Motor Guide, we noticed as many stated in our Facebook Group for the Ascend 133x as described above in Subject Section, many have made support's out of cutting boards, aluminum, stainless steel , Your contact number customer relations (Stephanie) who was very nice by the way, told me she could not get me in touch with the engineering division, to see if a remedy, Support plate has been developed such as the Kayak Company Bonafide. She referred me to Bass-pro, I explained Bass-pro had referred me to ascend, this is the same pass around described by over 300 owners of the 133x on the Facebook Group of the Ascend Kayak 133x owner's Please Help !!

Carl Luis

813-501-****

See YOUTUBE Video by Adventures with Bill, this is all over the internet about the flex problem with the 133x.#

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Loss:
$2400
Pros:
  • Appears spacious
Cons:
  • Bass pro refer you to ascend in turn back to bass pro

Preferred solution: Let the company propose a solution

Anonymous
map-marker Mio, Michigan

Kayak problems

Ascend contacted me .took kayak on to have checked.they charged me over ,100.00 dollars. Problem is Cabela's screwed up a access lid.this kayak should be replaced along with other stuff that got wtei
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Brad C Kee

Raise seat to a comfortable height

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I purchased a new Ascend 12T from Cabellas and I need to raise the seat up about 8". Do you have a kit for this or do you sell a taller seat for this kayak?
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Pros:
  • It looks like a good kayak
Cons:
  • Seat is way too low

Preferred solution: Let the company propose a solution

User's recommendation: Try to get ahold of customer service before purchasing

Anonymous
map-marker Miami, Florida

Need a replacement seat

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They do not have replacement seats...back ordered since MAY!! It is mid-November and still no seats. The seats are made out of steel and rust quickly. *** poor design and *** poor customer service. I now have a $700 kayak in perfect shape with no seat....great. Thanks Ascend
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User's recommendation: DO NOT BUY ASCEND KAYAKS

Kenneth E Zoa

Frustration!

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How do I replace the seat in my D10 kayak? It's very frustrating!!!!
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Reason of review:
Replcement issue

Preferred solution: Want to replace a seat and cant find a solution

Michael m Qas
map-marker Ogden, Utah

No refund needed.

I recently bought A 128T Kayak After reading plenty of reviews and doing a little homework on kayaks that you can stand up on. I was happy with my purchase until I got on the water and realized how unstable the boat really is. Being in the composites business myself I just fabricated a wheel and stabilizer system for the boat which fixed the problem.Cleaning my kayak out today I realized I could see the Sun Shining through a spot of the boats haul. You can push on it is very soft clearly not as thick is the rest of the boat and quite easily will turn into *** I will also fix this myself. Otherwise I am happy with the rest of this kayak But thought I should bring it to your attention
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Reason of review:
Bad quality

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