
Ascend Hotel Collection
Ascend Hotel Collection Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ascend Hotel Collection has 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros thus far power cord is severed.
Cons: Diffuser arrived with severed and frayed power cord.Recent recommendations regarding this business are as follows: "Unable to reach customer service. The phone number listed for them is not valid.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ascend Hotel Collection has 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros thus far power cord is severed.
Cons: Diffuser arrived with severed and frayed power cord.Recent recommendations regarding this business are as follows: "Unable to reach customer service. The phone number listed for them is not valid.".
Review authors value the most Billing Practices and Location. Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews


This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Phone number listed is not correct, and I need to speak with customer service about the damaged power cord that arrived with my diffuser today, for replacement.
The diffuser power cord arrived severed with copper wiring exposed on both ends, and need a replacement.
- No pros thus far power cord is severed
- Diffuser arrived with severed and frayed power cord
Preferred solution: Diffusers power cord arrived severed and frayed with copper wiring exposed and need an undamaged power cord..
User's recommendation: Unable to reach customer service. The phone number listed for them is not valid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint On Manager Ramon
Ramon’s Customer Service Is Horrible . .
. I’ve been at the Somerset Lofts Hotel since April and never had a problem until he came here. Ramon has been telling me my payments have been declined and my card is a red flag in the system . .
. I have statements showing the payment coming from my account . . .
He has threatened to put me out with my 2 small children. I was not once rude to him . . He talks over me while I’m trying to talk .
. Ramon is very sarcastic and needs to be trained correctly for this “Manager” position and also training for customer service because this is unacceptable for me as a paying customer. I never caused any problems at this hotel . .
As a paying customer I shouldn’t be treated this way. Thank You Have a Great Day
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