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Could someone please answer this question for me please? I just got done booking reservations, but i received email asking me : robot Credit Card Authorization Verification, telling me i need to verify $2.00 For card verification purposes we have made a small random...
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Anonymous
Anonymous

I called agent and I was informed this is normal process. Agent was very nice and explained procedures. Question answered. Thank you for information.

ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Dear Customer,Yes, our customers received such e-mails from us.It is a standard procedure in order to go through the credit card verification.If you have additional doubts, pl...

#1033063
My travel Agent matched the price I have found online directly from the airline. And I was really surprised! How it;s possible? I would definitely recommend ASAPtickets to my friends! Special thanks to my agent Bob. He was very helpful and finding me the most direct...
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4.4
I liked
  • Offers
  • Service
  • Travel agent
#1026994
I bought a ticket last night and soon after regretted this, so next morning when I called up their CS (0800number on the transaction receipt) 3 different agents confirmed I am entitled to a refund since it is within the 24-hour window; two of them assured me they will...
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ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Dear Customer,Thank you for bringing this issue to our attention.We are constantly working to improve our services and try to prevent situations like yours from happening. But...

constantraveller
constantraveller

I am still within the 24 hour window as I write this. this occurred in the UK, where the Sales & Customer Service agents I have been speaking with are based. Since ASAP Ticket...

2.7
I didn't like
  • Customer support team
  • Inconsistency with what cs said

Short Review for June 08, 2016, Other

Asap Tickets
#862055
All i can say here IS: STAY AWAY FROM ASAPTICKETS IF U DON'T WANT TO GET HEADACHE.
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Other Product Review

Asap Tickets
#794519
3.0
Hello. Ask ko lang kung san pwede makakuha ng ticket for asap. Gusto ko po kase pumunta para pabgbirthday ko na din po sa sarili ko.
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Asap Tickets Staff Review

Asap Tickets
#735930
3.2
Do you know your ticket agent munt c is setting up dates with costimers.. i ha e asked many supervisors and agents for the presidents number and name and cannot get ot. So i can bring it to hos attention. Thos is not the firs5 time this has happened to me. Please provided it to me. At everettlewis1965@gmail.com thank you.
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I am trying to decide if I should purchase tickets through international travel network. When I look at the reviews for ASAP they are all great reviews but when I look at the reviews for international travel network it's all pissed off ccustomers Can anybody guide me...
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Anonymous
Anonymous

Has anyone booked with ASAP and been happy? I see the reviews on their site but don't see any responses to these complaints accept from their reps? Please speak up if you went...

ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Thank you for your feedback. We have profiles on several consumer review websites and we monitor all of them to get as much feedback as possible. For example, our TrustPilot p...

#1009768
My best friend had a bad experienced just recently with asap ticket, i bought her ticket with a travel insurance, but when she move her return date to a latter date the airline company charge her $295 for ticket change + 150 for penalty a total of $445 which is too...
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ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

We are grateful for you taking the time to share your feedback.If you bought the travel insurance through an insurance agency you need to contact them for reimbursement. ITN C...

1.5
#1001753
I thought I had travel insurance but now that I was in an accident, am in a wheel chair and havnt been able to travel, I have found out that ASAP's travel insurance isnt really travel insurance. They are not refunding my ticket even though I am in a wheel chair. Even...
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stevenjfrisch
stevenjfrisch

I finally got a full refund! I think the agents there need to speak better English and in general be better organised.

ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

We appreciate you taking the time to send us your feedback.According to our Ticket Protection policy, you were eligible for a full refund due to hospitalization of the passeng...

3.6
I liked
  • Cheapest fares
  • Air ticket price
I didn't like
  • Bate and switch on advertised prices
Never book from these people Worst experience ever so bad
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Anonymous
Tabatha

I'm having the worst experience ever. This ticket company is bad business. First she asked for my social security number that was not going to happen now she want selfie of ...

1.0
#995070
I bought ticket for my daughter with blessing Anyim from Houston to Lagos via Lome on getting to Lavos couldn't get her luggage for three good days. We were suppose to be paid $100 a day for the first three days. On contacting ASAP ticket agent it was a different story...
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ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Dear Blessing Anyim,Thank you for your feedback. We are sorry to hear about the troubles that you had to go through.According to our Ticket Protection policy, ITN Corp is comp...

#992516
Before you press "Proceed with Payment," what is the reason that Asap Tickets need your SSN; all your personal information, as well as your credit card customer service telephone number, as they say, "in case of fraud so they help you prevent it!" Wtf is that? Red...
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ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Thank you for your review. We are doing our best to prevent fraud and unauthorized charges for our customers safety and ours. The personal information is not requested by ITN ...

#973555
I have never in my life experienced such horrible customer service! I was hung up on and my needs were not met nor cared about! They only care to take your money! Once they are paid, you are left to suffer on your own through problems that arise while traveling! I was...
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ASAPtickets
ASAPtickets
Asap Tickets Verified Representative

Thank you for bringing the issue to our attention. We highly appreciate any feedback that helps us improve our customer experience. We are constantly working to improve our se...

1.0
#972902