
Asanti
Asanti Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Asanti has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful eye catching wheels i love them, Rim style.
Cons: Poor quality, Poor quality poor customer service buyer beware, I waited over three months to receive wheels that do not fiit.Recent recommendations regarding this business are as follows: "Save your money, you’re not getting the quality you think you are".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Asanti has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful eye catching wheels i love them, Rim style.
Cons: Poor quality, Poor quality poor customer service buyer beware, I waited over three months to receive wheels that do not fiit.Recent recommendations regarding this business are as follows: "Save your money, you’re not getting the quality you think you are".
Most users want Asanti to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews










My great opion
No one answering the phone I called numerous times and all I get is a recording and then the phone rings and then they tell you to call back after being on the phone for 30 to 45 minutes
Preferred solution: My rim plate and my spinner fell off
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Verified Reviewer |I have not been gjven the opportunity to speak with anyone so how can i review you. If i must do it now then i give you a zero fatinf
Well right now is i cannot even get a call out to you. The issue is the wheels iI bought do n fit
What else do you want me to say. !!!
- Beautiful eye catching wheels i love them
- I waited over three months to receive wheels that do not fiit
Preferred solution: Wheels that fit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality
Bought what I thought was a good quality wheel, Black Label ABL28, Gloss with tinted gray. They are a Chinese import with an extremely poor finish.
The.
Drums have a rough texture that give it the appearance of a matte finish. Very disappointed, I definitely would not recommend this company.
- Poor quality wheel
- Poor quality poor customer service buyer beware
- Poor quality
Preferred solution: Apology
User's recommendation: Save your money, you’re not getting the quality you think you are
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poorly Quality rims
On January 24,2020, I spoke with Chris (manager from Asanti) I informed Chris of the poor quality and finish of the rims. I explained to him that I was very unhappy with quality of the product and would like to exchange them.
Chris stated that he couldn't exchange the rims because all the rims that they have in stock have the same quality. I'm very disappointed because I though that Asanti had good Quality products as they claim on their web page "Impeccable Quality, with the ultimate attention to Detail.
I bought asanti abl-8 chrome rims when i was cleaning them i notice bad Quality of chrome and finish on rim they dont want to exchange them they said thats the finish of there product .
- Rim style
- Poor quality
Preferred solution: Let the company propose a solution
Just another customer that got riped off!!
I paid top dollar for 4 custom 2 piece Asanti wheels and went bad just after the 1 year warranty. I saved up for a long time to get these, I bought the rims along with tires back in January 30, 2018.
I went into the hospital in November of the same year with life threatening issues. The next time I was able to really pay close attention to detail was the end of June and that's when I first noticed that on one wheel the chrome was lifting off of the lip. It's like a thin peace of paper floating on top of the lip.I figured it was just one wheel and I could probably get it repaired Unfortunately I spent another 3 weeks in and out in and out of the hospital through July and August and when I went out to look at the car again all 4 wheels have the issues.
The 2 back wheels are nothing but ripples where the chrome has lifted the front two aren't as bad,,YET!! I spent all my money getting the car ready so with what little time I have left I could show the car and now its embarrassing to even take it to shows with the wheels looking like total C2$!!!
I sent a number of emails to Asanti with no response.
Unfortunately I can't call them on the phone because of my voice or should I say lack of my voice. I wish there was something we could do to make them stand behind their high dollar products.
All my money is gone so i just have to live with these messed up rims, just doesn't seem fair. Thanks for reading my rant :-)
- Poor quality poor customer service
- Poor quality poor customer service buyer beware
- Poor quality
Preferred solution: Let the company propose a solution
Sell lip covers
I have 22' black label abl-5 silver machine w/ss lip stagger. like to know if u guys sell the lip cover for those rims.
*** *** company
I ordered a set of FOUR wheels through custom offsets.com and out of the 4 asanti sent 2 had to be sent back due to chips and dents. Then 1 of the 2 replacements had to be sent back.
Then that replacement had to be sent back. So after 2 months and 8 wheels sent back and forth to custom offsets i finally get them delivered. Then the tires from lexani had to returned due to severe wobble. Then the new tires were put on and the tire shop said there is a visible bend in one wheel.
So now i have to cover the shipping cost of one heavy *** 26 inch wheel to and from ASANTI.
What a *** *** *** company with no quality control or *** givin about their customers! HEY ASANTI, *** YOU TOO!
Asanti Wheel Co and Wheel Pros - Horrible
I just recently went through the same time of garbage with Asanti. In 2012, I purchased a set of 22" AF-128's for my Chrysler 300.
After about 3 years, somewhere along the line, one of the wheels got a crack in one of the spokes. I spoke with Asanti and they had me send it in to them for inspection and repair through my local American Tire. They sat on the wheel for 5 week before finally getting to the inspection and telling me that it could not be repaired and it was not under their "lifetime warranty" and I had to buy a new wheel. I had already spent in excess of $4000 on the original set, but what else could I do?
The car was not going to drive on three wheels. I shelled out almost a grand to purchase a new wheel. The promised it to me in 4 weeks and after 4 weeks, of course, no wheel. They told me it would take two more weeks and then after two more weeks, no wheel.
I finally got pissed and began posting things on social media and sending emails to every email address at Asanti and Wheel Pros that I could and I got an email back from the CEO of Wheel Pros, Randy White. He put the head of Asanti on it, and it turns out they had done nothing. It took them two days to build me the wheel and I should have it by Thursday. They lied to me for almost three months and I am now hoping to finally have my wheel.
The kicker is, after getting in touch with their CEO and the head of Asanti, all they did was build me a wheel and send it to me. They didn't offer me a thing to rectify all the lies they told and *** customer service. Not a thing. T-Shirt, sticker, heck a penny?
Not a thing. The worst customer service of any company I have ever dealt with.
Preferred solution: Let the company propose a solution
Asanti Rim Company is Horrible
I went to a dealer to purchase Asanti Rims and the first tire company said they wont work with Asanti at all be because of Asanti's internal issues. I was so *** bent on getting the rims that I ignored their warnings and went to another distributor to get the rims.
The Asanti company is the worst. Customer service is beyond the worst. Eleven weeks later and still no rims. The dealer is beyond frustrated with them.
They keep pushing the dates and breaking promises. I don't know how they make money when treating consumers so badly.
We have 5 drivers in my home and each of us get new cars and rims every three years. Never will we go with this company again.
Asanti Wheels
I purchased my Asanti wheels from a local auhorized dealer in tampa, Florida. I ordered Asanti Af 160 wheels witha chrome lip and silver finish face.
When the wheels arrive they were GRAY. Asanti and the dealer both claim the same thing. I did not specify a color code for the silver I wanted used so Asanti just used a generic siler which appears gray. Asanti did acknowledge that their generic silver appears gray.
I expressed to both the dealer and Asanti that i did not oder a generic silver. I asked for the silver face that Asanti has a picture of in their gallary. Neither company will accept fault and I have cover the cost to correct the color issue which will total 1200 in addition to the 4100 i have already invested in the wheels. I would not recommend that you use WheelTec of Tampa, Florida or that you purchase Asanti wheels.
Their customer service is poor and they do not cae that what you order is not what you will receive. Remember you will have already paid the dealer for your order so when they arrive and are not what you thought they would be Asanti has nothing to lose you did not pay them you paid the dealer.
do yourself a favor and look for a wheel that is similar and about half the cost. Your paying for Asanti's high end advertisement.
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Same question can you replace these cheap *** lips that scratch from cleaning? I think they are coated plastic but I don’t want to try and take it off even though I suspect it goes on like a beauty ring