Mark B Ixd

My great opion

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No one answering the phone I called numerous times and all I get is a recording and then the phone rings and then they tell you to call back after being on the phone for 30 to 45 minutes
View full review

Preferred solution: My rim plate and my spinner fell off

Ruben P Skd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

I have not been gjven the opportunity to speak with anyone so how can i review you. If i must do it now then i give you a zero fatinf

Well right now is i cannot even get a call out to you. The issue is the wheels iI bought do n fit What else do you want me to say. !!!
View full review
Loss:
$7500
Pros:
  • Beautiful eye catching wheels i love them
Cons:
  • I waited over three months to receive wheels that do not fiit

Preferred solution: Wheels that fit

Wayne D Tyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bought what I thought was a good quality wheel, Black Label ABL28, Gloss with tinted gray. They are a Chinese import with an extremely poor finish. The. Drums have a rough texture that give it the appearance of a matte finish. Very disappointed, I definitely would not recommend this company.
View full review
Cons:
  • Poor quality wheel
  • Poor quality
  • Poor quality poor customer service buyer beware

Preferred solution: Apology

User's recommendation: Save your money, you’re not getting the quality you think you are

Marco G Rll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim-Santa Ana-Garden Grove, California

Poorly Quality rims

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Asanti - Poorly Quality rims
Asanti - Poorly Quality rims - Image 2
Updated by user Jan 26, 2020

On January 24,2020, I spoke with Chris (manager from Asanti) I informed Chris of the poor quality and finish of the rims. I explained to him that I was very unhappy with quality of the product and would like to exchange them.

Chris stated that he couldn't exchange the rims because all the rims that they have in stock have the same quality. I'm very disappointed because I though that Asanti had good Quality products as they claim on their web page "Impeccable Quality, with the ultimate attention to Detail.

Original review Jan 23, 2020
I bought asanti abl-8 chrome rims when i was cleaning them i notice bad Quality of chrome and finish on rim they dont want to exchange them they said thats the finish of there product .
View full review
Loss:
$2
Pros:
  • Rim style
Cons:
  • Poor quality
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

greg f Vyy

Just another customer that got riped off!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Asanti - Just another customer that got riped off!!
Asanti - Just another customer that got riped off!! - Image 2
Asanti - Just another customer that got riped off!! - Image 3
I paid top dollar for 4 custom 2 piece Asanti wheels and went bad just after the 1 year warranty. I saved up for a long time to get these, I bought the rims along with tires back in January 30, 2018. I went into the hospital in November of the same year with life threatening issues. The next time I was able to really pay close attention to detail was the end of June and that's when I first noticed that on one wheel the chrome was lifting off of the lip. It's like a thin peace of paper floating on top of the lip.I figured it was just one wheel and I could probably get it repaired Unfortunately I spent another 3 weeks in and out in and out of the hospital through July and August and when I went out to look at the car again all 4 wheels have the issues. The 2 back wheels are nothing but ripples where the chrome has lifted the front two aren't as bad,,YET!! I spent all my money getting the car ready so with what little time I have left I could show the car and now its embarrassing to even take it to shows with the wheels looking like total C2$&#!!! I sent a number of emails to Asanti with no response. Unfortunately I can't call them on the phone because of my voice or should I say lack of my voice. I wish there was something we could do to make them stand behind their high dollar products. All my money is gone so i just have to live with these messed up rims, just doesn't seem fair. Thanks for reading my rant :-)
View full review
Loss:
$3200
Cons:
  • Poor quality poor customer service buyer beware
  • Poor quality
  • Poor quality poor customer service
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker New York, New York

Sell lip covers

I have 22' black label abl-5 silver machine w/ss lip stagger. like to know if u guys sell the lip cover for those rims.
View full review
1 comment
Guest

Same question can you replace these cheap *** lips that scratch from cleaning? I think they are coated plastic but I don’t want to try and take it off even though I suspect it goes on like a beauty ring

Anonymous

*** *** company

I ordered a set of FOUR wheels through custom offsets.com and out of the 4 asanti sent 2 had to be sent back due to chips and dents. Then 1 of the 2 replacements had to be sent back. Then that replacement had to be sent back. So after 2 months and 8 wheels sent back and forth to custom offsets i finally get them delivered. Then the tires from lexani had to returned due to severe wobble. Then the new tires were put on and the tire shop said there is a visible bend in one wheel. So now i have to cover the shipping cost of one heavy *** 26 inch wheel to and from ASANTI. What a *** *** *** company with no quality control or *** givin about their customers! HEY ASANTI, *** YOU TOO!
View full review
Reason of review:
Damaged or defective
Anonymous
map-marker Elk Grove, California

Asanti Wheel Co and Wheel Pros - Horrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just recently went through the same time of garbage with Asanti. In 2012, I purchased a set of 22" AF-128's for my Chrysler 300. After about 3 years, somewhere along the line, one of the wheels got a crack in one of the spokes. I spoke with Asanti and they had me send it in to them for inspection and repair through my local American Tire. They sat on the wheel for 5 week before finally getting to the inspection and telling me that it could not be repaired and it was not under their "lifetime warranty" and I had to buy a new wheel. I had already spent in excess of $4000 on the original set, but what else could I do? The car was not going to drive on three wheels. I shelled out almost a grand to purchase a new wheel. The promised it to me in 4 weeks and after 4 weeks, of course, no wheel. They told me it would take two more weeks and then after two more weeks, no wheel. I finally got pissed and began posting things on social media and sending emails to every email address at Asanti and Wheel Pros that I could and I got an email back from the CEO of Wheel Pros, Randy White. He put the head of Asanti on it, and it turns out they had done nothing. It took them two days to build me the wheel and I should have it by Thursday. They lied to me for almost three months and I am now hoping to finally have my wheel. The kicker is, after getting in touch with their CEO and the head of Asanti, all they did was build me a wheel and send it to me. They didn't offer me a thing to rectify all the lies they told and *** customer service. Not a thing. T-Shirt, sticker, heck a penny? Not a thing. The worst customer service of any company I have ever dealt with.
View full review
Loss:
$850
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Asanti are entry level wheels . I don't know why anyone will put them on their car.

My car is 85k dollars I won't put any Asanti on mines . I rather put Mht forged or even some highend Japanese made wheels on . These wheels are like the mainstream of wheels similar to things you find at Walmart . All I can say is don't be loyal to them as they will show you no love .

Their wheels are cheaply made , I've seen some that leaks between the seal on multipiece wheels. If you're considering quality wheels try Jdm wheels. Their made in Japan ,most of them are forged 3 piece .

I would never own any asanti .

Anonymous

Asanti Rim Company is Horrible

I went to a dealer to purchase Asanti Rims and the first tire company said they wont work with Asanti at all be because of Asanti's internal issues. I was so *** bent on getting the rims that I ignored their warnings and went to another distributor to get the rims. The Asanti company is the worst. Customer service is beyond the worst. Eleven weeks later and still no rims. The dealer is beyond frustrated with them. They keep pushing the dates and breaking promises. I don't know how they make money when treating consumers so badly. We have 5 drivers in my home and each of us get new cars and rims every three years. Never will we go with this company again.
View full review
Anonymous
map-marker Saint Petersburg, Florida

Asanti Wheels

I purchased my Asanti wheels from a local auhorized dealer in tampa, Florida. I ordered Asanti Af 160 wheels witha chrome lip and silver finish face. When the wheels arrive they were GRAY. Asanti and the dealer both claim the same thing. I did not specify a color code for the silver I wanted used so Asanti just used a generic siler which appears gray. Asanti did acknowledge that their generic silver appears gray. I expressed to both the dealer and Asanti that i did not oder a generic silver. I asked for the silver face that Asanti has a picture of in their gallary. Neither company will accept fault and I have cover the cost to correct the color issue which will total 1200 in addition to the 4100 i have already invested in the wheels. I would not recommend that you use WheelTec of Tampa, Florida or that you purchase Asanti wheels. Their customer service is poor and they do not cae that what you order is not what you will receive. Remember you will have already paid the dealer for your order so when they arrive and are not what you thought they would be Asanti has nothing to lose you did not pay them you paid the dealer. do yourself a favor and look for a wheel that is similar and about half the cost. Your paying for Asanti's high end advertisement.
View full review
3 comments
Guest

Bought rims 2012 after one year started to peel, told me only good for one year warr, to me 6000 for rims that only last one year,

anyone thinking about them you should but them they will look good for one year :( :( :cry

Gari Kdk

Asanti you guy's are ripp off.

Gari Kdk

I first I purchase a set of asanti wheels in Dallas,tx the first mistake was they were painted not like tha picture I requested,it was very little black paint on the wheels their was much more black in tha picture in their book,they really jipped me out more money for less work,then to top it off I sent one wheel back for chrome peeling,it only took them 3 weeks to chrome and paint 4 wheels and build 4 wheel,the 1 wheel I sent back has been out for 4 week going on 5, I guess they needed that 4,300 but don't care about warranty repair because customer don't have to paid and they are dragging their ***,but never again I'm going back to forgiato never had a problem with them I've been running a set of forgiato sence 2009 no issues,very dissatisfied with asanti.

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article