ASA Internet
ASA Internet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ASA Internet has 1.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Medford, Massachusetts
DO NOT ORDER FROM THIS INTERNET COMPANY
Received an email below on 11/9/2019 - Still have not updated tracking or got a response from email sent on 11/14/19 - JUST WANT MY 149.00 BACK. .
.
Hello Ethe Ann,
We are waiting for the updated UPS tracking numbers from the warehouse from our first shiplist that your order is apart of. We are expecting to have them on Monday and will update all pending orders as soon as they arrive.
We know you have been very patient and if this does not work for you please let us know before Monday and we will cancel your order and re-route your shipment back to the warehouse.
Artificial Christmas Tree - Customer Service ASA INTERNET, LLC https://urldefense.proofpoint.com/v2/url?u=http-3A__artificial-2Dchristmas-2Dtree.com&d=DwIDaQ&c=RoP1YumCXCgaWHvlZYR8PZh8Bv7qIrMUB65eapI_JnE&r=ekGoZADh4PjtTc1EKnOnflQsCLZknUy9yi_xViyK-Ew&m=GWFtYIWvf-KWkCv7ZbaxCnXa_eHcar0m_0bhnsk4lqg&s=NQBcDrSPnJfd_ztArVzkKvrm-TT58OnaaBwPcdav-Lk&e=
(541) 393-****
service@***l-christmas-tree.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Medford, Massachusetts
Never Received any shipping notification after ordering tree-number permanently busy
Line was busy. .
. still after trying to call for two days.
Purchased 60ComboC (/a2z/shop/product.php/id/2165) 5ft fiber optic Christmas tree pre lit on 10/13/2019 online
Stone Mountain, Georgia
Didnt recevie my order
hello my name is Phyllis Anglin I paid for a Christmas tree on the 28th of December and I have not received it yet and would like to know why the number on the tree was1LG72-906 I paid for it with a credit card and have not heard anything else about it please let me know something thank you
Worst tree ever
The fiber optic lights are not bright at all. Customer service stinks ...no reply to emails and the return policy is the worst ever because they no the trees are not good.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WORST TREE EVER
WILL NOT ANSWER EMAILS OR PHONE CALLS AND I HAVE TRIED FOR DAYS NOW. I CAN'T GET AN ANSWER AT ALL FROM THIS COMPANY
WE PURCHASED ONE OF THEIR TREES AND IT HAS BEEN A FALL APART TREE NOT A STAY TOGETHER TREE. YOU WOULD THINK PAYING $400 FOR A TREE IT WOULD LAST YOU FOR YEARS AND NOT FALL APART.
THIS TREE MAY BE WORTH $100 . MY HUSBAND HAD A FIT FOR A FIBER OPTIC TREE AFTER ALL THESE YEARS OF HAVING LIVE TREES. WELL THIS ONE WAS BOUGHT AND IT HAS BEEN A NIGHT MARE. THE LIMBS ARE COMING APART AND THE CALL LINE IS A JOKE IT JUST STAYS BUSY AND THAT TELLS ME SOMEONE IS GOT IT OFF THE HOOK OR THEY JUST WANT YOU TO THINK THEY ARE ANSWERING CALLS.
WORST TREE EVER .
AS YOU CAN SEE THE WRAPPING JUST COMES APART AND THE LIMBS ARE ALL COMING APART. REALLY AFTER $400 YOU'D EXPECT MORE
Preferred solution: I WANT A TREE THAT IS NOT FALLING APART. A FULL TREE THAT WILL STAY TOGETHER OR MY MONEY RETURNED TO ME.
No one is answering the phone
February 21 2018 I have a motor that needs to be replace. Okay I am a little worried about this company.
I bought this tree 10 22 2015, every year I have had to buy a new electric motor, because it has this ticking sound first and then it stops and when it stops the tree is not working. I have the original order form 900-**** I have been part invoice somewhere I'll have to look it up I see if I can find it. I know when I did business with them before it they did a tracking on what I said and I could hear replay back to me.
I don't know if this is the same thing are this is the way I need to order my part, but it's a beautiful tree I get lots of compliments and I hope to do business with these people who own this business okay my name is Pam and my email is on this letter I hope that you can help me please. Sincerely Pam Koury 727-599-****
Preferred solution: Let the company propose a solution
I have sent photos of the parts, they give me no parts numbers so I can not do any thing else. I have give time to response, nothing. I know I have to buy another tree, it definitely NOT be that company.Pamela Koury
I think they should have part numbers instead of asking me t
When I first bought the tree now they're asking me to take pictures so they can see what I'm talking about which was extremely hard for me to do because I'm not a computer Whiz
Tampa, Florida
Army Fatigue Hats Review
I ordered a set of hats from hat dude and was instructed to return the hats to this company within 5 days of receiving the order if I didn't lime them and I did. I have returned the hats following the instructions that's on the website and I haven't received my refund and its been a week!!!!!! Now their phone seems to be disconnected!!!!!!!!!!
Windsor, California
Worst artifical tree ever!
I ordered their 5 foot tree early May 2015, received late August 2015. Just opened the box a week ago and what a complete let down.
There are at least 6 LED lights that don't light and one of the tips totally unraveled and fell off. That's $169 down the drain. I didn't even get any shipping information when I received it, I should have known then.
This is the last time that I will ever order anything from this company again. I don't think they'd even bother answering any correspondence, let alone refunding my money.
Jeanne Welker
Albany, New York
BAD X-MAS WORST TREE
We lost everything including two beloved pets in a house fire, so needed to replace fiber optic x-mas. Ordered one from ASA Interner LLC in Bend, OR.
Was horified by the construction of tree for the price paid. Cellophane for needles? I sent back within five days, which was December 16, signature required. Now here it is March 12 can't find tree no refund.
What kind of company is this? Post office is investigating where the tree is and why it did not get returned. We spent over $300. on something that we thought was going to make our grandchildren and ourselves feel a little like normal again after our devestating year.
I hope they get whats coming to them as far as Karma.
They should be ashamed of themselves.
Please email service @***.com with your order number and we will issue a refund asap. We apologize for any inconvenience.
Des Moines, Iowa
Artificial-christmas-tree.com did not honor return promise
November/December 2010
I took a chance and ordered an LED lighted artificial Christmas tree online because the company promised a refund if not satisfied. The lights were fine but the tree was terrible - straight limbs with flat celophane-like "needles".
So I followed all the instructions and shipped it back. That was over a month ago and I have not heard anything from them. No answers to emails or phone messages.
The company name is ASA Internet and also has many other sites like Artificial-Christmas-Tree.com LEDtrees.com and HatDude.com.
Although they were very communicative prior to shipping the tree to me, they stopped communicating once I wanted to return the product.
Please contact ASA at service @***.com with your order number and we will take care of you. We applogize for any delays, we are a small company and do our best during the busy and high stress holiday season.
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Companies Similar to ASA Internet
Garden Trends
“Can not call. Have to sign out to a free trial page to get info. It wants credit card number etc. I will...“
Balsam Hill
“Been waiting to try a Balsam Hill tree since last year. Everytime you run a sale the tree I want is out...“
SIXCOL
“Ordered a few items in November, never got them. Tried to look them up, website not found. Very...“
Bl Christmas Trees
“I would never use this company again. I ordered a Christmas tree through Groupon and was given a...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You paid 400$ for a fake tree. Really?