Terrible Follow Up - COMPLETELY IGNORED
AS Tax Inc was recommended by a friend for Tax Filing services. I used them on March 7, 2019 to file my 2018 Tax Return. I found this process to be well run and a pleasure, no hassles. Subsequently, I had a tax question I needed answered. I did not know where to go, since AS Tax Inc. did my taxes and I assumed I would continue to use their services in the future, I reached out to them. I placed 6 Calls & sent an Email with my question hoping to get some guidance. The time sequence is listed below: 1. Tues. 4/30 Called 10:15am - took message 2. Wed. 5/1 Email 12:08 pm - I thought this would bring a quicker response. 3. Thur. 5/2 Called 11:27 - took message 4. Mon. 5/6 Called 10:29am - took message 5. Tues. 5/7 Called 11:47am - took message - said would be in @ 2:00 6. Tues 5/7 follow up call at 3:42 - told in with client 7. Wed. 5/8 Called 12:35 - told again in with client I have never experienced such a lack of service or common courtesy. The lack of response makes you wonder. I WOULD NEVER EVER RECOMMEND THIS PERSON TO ANYONE. WORST EXPERIENCE EVER!!!!
Hempstead, New York
As Tax Inc Of Seaford Customer Care
- Terrible follow up and customer service
Reason of review
Poor customer service
Companies Similar to AS Tax Inc Of Seaford
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.