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Arundel Lodge

Arundel Lodge

www.arundellodge.org
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What is your customer experience with Arundel Lodge?

Arundel Lodge Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall Customer Rating and Sentiment

Mixed sentiment in Arundel Lodge reviews: staff is praised as very knowledgeable while serious privacy concerns are reported.

Positive Feedback

Clients consistently note knowledgeable staff and helpful expertise in care and services, which appears in many Arundel Lodge reviews.

Negative Feedback / Risk Areas

  • Repeated mention of Hippaa rights violated and confidentiality breaches in recent customer complaints.
  • Reports describe inappropriate sharing of confidential charts and privacy lapses affecting disabled clients.

Key Takeaways for Future Customers

  • Confirm privacy protections and ask about HIPAA practices before sharing records or enrolling.
  • Weigh knowledgeable staff benefits against reported confidentiality and customer service risks.
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Anonymous
map-marker District 6, Maryland

Angry coworker asking mom to give confidential info for revenge

AI Highlights
  • - An angry coworker has her deaf mom share confidential information.
  • - They warn of legal penalties, including federal court, if charts are accessed.

An angry coworker is getting her deaf mom to give confidential information on others whom she has been in disagreement with. But it will stop as soon as they find out.

I reckon you look over your own chart and figure out you can do better. Playing walnut crazy, come on over to this side. We will get you certified.

Mama a warning to you if you pull anybodys chart disabled or not you will be in federal court for the rest of your life. Now gimme Kiss.

Pros:
  • Staff is very knowledgable
Cons:
  • Hippaa rights violated
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