ArtStation
ArtStation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ArtStation has a 3.5 star rating based on 2 customer reviews and generally neutral sentiment. Reviewers value diversity of products and customer service and note the price level is low. Recent issues mention Epic Games account linking and loss of access for a Pro membership.
Key Takeaways for Future Customers
- Check ArtStation reviews for account access experiences before upgrading to Pro membership.
- Expect low price levels and a range of products and services.
Negative Feedback / Risk Areas
- Recurring customer complaints about account login requiring Epic Games and lost access.
- Support responsiveness is reported as poor, affecting subscriptions and billing concerns.
Positive Feedback
Users praise diversity of offerings and the platform's customer service when reachable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ArtStation has a 3.5 star rating based on 2 customer reviews and generally neutral sentiment. Reviewers value diversity of products and customer service and note the price level is low. Recent issues mention Epic Games account linking and loss of access for a Pro membership.
Key Takeaways for Future Customers
- Check ArtStation reviews for account access experiences before upgrading to Pro membership.
- Expect low price levels and a range of products and services.
Negative Feedback / Risk Areas
- Recurring customer complaints about account login requiring Epic Games and lost access.
- Support responsiveness is reported as poor, affecting subscriptions and billing concerns.
Positive Feedback
Users praise diversity of offerings and the platform's customer service when reachable.
Media from reviews
Turn one complaint into a collective action
Montpellier, Hérault
Identification issue
- - Unable to log in for a month; ArtStation prompts Epic Games login despite not linking.
- - Support has not replied after multiple contact attempts.
- - I need access to my Pro portfolio urgently and may file a formal complaint.
Its been a month since Ive been unable to log into my ArtStation account. The platform keeps asking me to sign in through a linked Epic Games account, but Ive never connected my ArtStation to Epic Games.
Ive already tried contacting support several times, but I havent received a single response.
I was also paying for a Pro account, so this situation is especially frustrating.
All of my portfolio is hosted on this account, and I urgently need access to it. If I dont receive a response soon, I will have to escalate this issue and file a formal complaint.
Preferred solution: Full refund
The removed my artststion account
- - I lost access to my ArtStation portfolio, followers, and tutorials due to Epic Games login.
- - I think the issue arose after Epic acquired ArtStation.
Frustrated that I lost access to their long-standing ArtStation portfolio, along with followers and tutorials, due to recent changes requiring an Epic Games account for login. They believe this issue arose after Epic acquired ArtStation.
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