New Reviewer

Didn't receive my clothes

Scam, clothes never showed up and email address produces an undeliverable message. Save your money!

User's recommendation: Do not buy anything from this prop company.

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ID
#2300686 Review #2300686 is a subjective opinion of poster.
Cons
  • Scam
Loss
$120
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Poor quality Chinese knock offs!

artowna - Poor quality Chinese knock offs!
artowna - Poor quality Chinese knock offs!
I ordered what I believed to be a chunky Arran style cardigan. I received a holey threadbare string bag more suitable to be used as a fishing net! I have been trying for a fortnight to get a refund. They tried to fob me off with partial refund of $15 telling me the cost to return is too high. I've currently got PayPal claim going through. Avoid these con artists at all cost!

User's recommendation: Avoid... Unless you need an expensive fishing net!

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ID
#2252547 Review #2252547 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Misleading photos on website

artowna - Misleading photos on website
artowna - Misleading photos on website
artowna - Misleading photos on website
Update by user Nov 24, 2020

Artowna refused to give me a full refund stating I was responsible for the return postage, even though this was not stated on their website. Cost of sending back to China would be nearly half the cost of the item and frankly, I didn't trust them to even give me a part refund. I have raised a dispute with my credit card company as I did not receive the goods I had ordered.

Original review posted by user Oct 25, 2020
I purchased a man's cardigan from their website. When it arrived, it was not the chunky knitted garment advertised on their website but was really thin, almost like dish cloth material, the sort of thing I would use to clean the floor with. The colours were also completely different to what I had chosen on their website, brighter and more suited to the female of the species. When I looked into getting a refund, as stated on their website, I found that the company was not actually in Poland but China and they wanted me to send the cardigan back at my own expense, almost the cost of buying the item! This company's website is both deceptive and misleading. I have since found several other buyers who have suffered the same buying experience. Artowna are obviously copying other people's quality designs and producing them as cheap Chinese knock offs...at expensive prices. If you buy from this company, DON'T expect to receive what you ordered!

User's recommendation: Don't expect to receive what you see on their website.

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ID
#2246568 Review #2246568 is a subjective opinion of poster.
Location
Johnston, Wales

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