Justin L Lud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Not honouring old customers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Artlist refused to help. I bought a perpetual license for software, Artlist took over the company and now refuse to let me authorize and use the software that I paid a lot of money for.

In their email they told me they don't or won't support legacy software, which is wrong.

They could easily enable a customer like me to activate the software, but they refuse. They want me to spend even more money on a subscription to Hitfilm, but I already own the software I need, it still works fine under windows, just can't render anything with it as Artlist refuse to let me activate the legally purchased software.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article