New Reviewer

Resolved: Trying to buy the monthly plan, but it won't accept either email nor Gmail addresses

Don't wish to further proceed with membership. I did further research and realized that I'm not at a level to fully appreciate your offerings. I am home bound, and don't wish to send in videos, as I'm not always quaffed! I do though, wish to sing the praises of Annie. She went out of her way to help me, and even contacted me while she was really sick at home. She went above and beyond the Call of Duty. I hope you treasure what she brings to the table, plus her kindness, and gentle disposition. She's A KEEPER! I'm sorry if I caused any inconvenience. Oh, also, I tried to email you guys and couldn't find where to do so. I didn't further communicate because the address wasn't accessible. I hope you'll accept my apologies. Merry Christmas!
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Resolved
ID
#1738174 Review #1738174 is a subjective opinion of poster.
Reason of review
As already described
Preferred solution
To halt membership process
New Reviewer

Artistworks.com Education should not be a rip off

Update by user Jun 30, 2017

I had to cancel the payment thru my Bank. Open up a fraud investigation, and my payment was cancelled.

Thank God for getting the Banks involved.

Artist works had a chance to refund the, ill billed payment, but, did not follow thru. The banks and paypal were my only choice to get a refund.

Update by user Jun 01, 2017

Please refund my 240.00 it was not authorized...

Original review posted by user May 31, 2017
Artistworks.com is a Music Education website. An annual renewal fee, that I was unaware of, was charged to bank account, via Paypal. For $240.00 When I emailed DRINA in customer service, she stated that an email was sent to confirm payment, then she stated that was a miscommunication and they don't send that email. They automatically insure an annual renewal fee of $200+++ They offered me a credit of 25$, and a gift card for the remaining balance. This is a music education website. Education should NOT be high pressure sales. Total rip off. Be aware of sites calling themselves educators that are only in it for the money!!
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ID
#1054298 Review #1054298 is a subjective opinion of poster.
Product
Artistworks Subscription
Cons
  • Fees that are charged without knowledge
  • Drina customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$240
Preferred solution
Full refund

About

Artistworks Terms of Service
ArtistWorks' service and network are provided by ArtistWorks and its affiliated entities or individuals (collectively, the "Company" or "ArtistWorks"). The Customer agree to the Arbitration Agreement and class action waiver described in Section 9 to resolve any disputes with ArtistWorks. By accessing and using the artistworks.com website, other Company web sites and web sites of music and/or art professionals or teachers who utilize ArtistWorks' services and/or the mobile versions thereof (collectively, the "Site" or "Service") The User of Website agree to be and are bound by the Company's Terms of Use ("Terms of Use" or "Agreement") as described herein; provided that in certain instances these Terms of Use may be modified by specific written agreement signed by both The Client of Artistworks and the Company. The Company's Privacy Policy, Copyright Policy, and any other policies that may be posted on the Site from time to time, are incorporated by reference into these Terms of Use and are applicable to The Customer's use of the Service. By using this Site and/or Service, The Client of Artistworks understand and agree to be bound by the Terms of Use whether or not The User of Website are a registered member of Company, the Service or Site.
To read more: https://artistworks.com/legal
Artistworks Privacy Policy
This Privacy Policy describes how ArtistWorks collects, uses and discloses information, and what choices The Customer have with respect to the information. Updates in this version of the Privacy Policy reflect changes in data protection law. This privacy policy is incorporated into and subject to the terms and conditions of Company's Terms of Use, available on the Site. All capitalized terms not herein defined will have the meaning set forth in Artistworks's' Terms of Use. Use of the Service and Site is subject to The User's compliance with the Terms of Use, which constitutes a legal agreement between The User and Company. Each time The Client of Artistworks use the Service or Site The User signify that The User of Website have read, understood and agree to be bound by the Terms of Use, which incorporates the Privacy Policy, and the applicable posted guidelines.
To read more: https://artistworks.com/privacy
Top Artistworks Products

Subscription

Artistworks Pros and Cons

Cons: Fees that are charged without knowledge, Drina customer service

Summary

ArtistWorks, Inc. is a large online learning school that specializes in video music lessons. It was founded by David and Patricia Butler in 2008. The company offers ArtistWorks Video Exchange Learning platform which allows connecting master teachers with enthusiastic players. It hosts more that 50 000 video lessons and features 35 music teachers. Available learning categories include the following: Guitar, Bass, Bluegrass, Hip-Hop scratch, Voice, and many more. ArtistWorks accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Clients can also use PayPal service. All lessons start as soon as clients submit payments for their subscription. Upon purchasing the subscription, there are no additional fees required.

Artistworks reviews and complaints

Artistworks is ranked 50 out of 868 in Education category

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