The hotel didnt exist

The hotel didnt exist it is called Artist house i booked a nivht on 13 August through your company and i paid by visa .i need a refund.when i reached the street of the hotel ,people td me that it is a false hotel and many other people came before to ask about the hotel but they didnt find it

User's recommendation: Not to book with this hotel.

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ID
#2876714 Review #2876714 is a subjective opinion of poster.
Location
Cairo, Cairo
New Reviewer

Resolved: Trying to buy the monthly plan, but it won't accept either email nor Gmail addresses

Don't wish to further proceed with membership. I did further research and realized that I'm not at a level to fully appreciate your offerings. I am home bound, and don't wish to send in videos, as I'm not always quaffed! I do though, wish to sing the praises of Annie. She went out of her way to help me, and even contacted me while she was really sick at home. She went above and beyond the Call of Duty. I hope you treasure what she brings to the table, plus her kindness, and gentle disposition. She's A KEEPER! I'm sorry if I caused any inconvenience. Oh, also, I tried to email you guys and couldn't find where to do so. I didn't further communicate because the address wasn't accessible. I hope you'll accept my apologies. Merry Christmas!
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Resolved
ID
#1738174 Review #1738174 is a subjective opinion of poster.
Reason of review
As already described
Preferred solution
To halt membership process
New Reviewer

Artistworks.com Education should not be a rip off

Update by user Jun 30, 2017

I had to cancel the payment thru my Bank. Open up a fraud investigation, and my payment was cancelled.

Thank God for getting the Banks involved.

Artist works had a chance to refund the, ill billed payment, but, did not follow thru. The banks and paypal were my only choice to get a refund.

Update by user Jun 01, 2017

Please refund my 240.00 it was not authorized...

Original review posted by user May 31, 2017
Artistworks.com is a Music Education website. An annual renewal fee, that I was unaware of, was charged to bank account, via Paypal. For $240.00 When I emailed DRINA in customer service, she stated that an email was sent to confirm payment, then she stated that was a miscommunication and they don't send that email. They automatically insure an annual renewal fee of $200+++ They offered me a credit of 25$, and a gift card for the remaining balance. This is a music education website. Education should NOT be high pressure sales. Total rip off. Be aware of sites calling themselves educators that are only in it for the money!!
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ID
#1054298 Review #1054298 is a subjective opinion of poster.
Product
Artistworks Subscription
Cons
  • Fees that are charged without knowledge
  • Drina customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$240
Preferred solution
Full refund

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