Jeff K Osc

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Verified Reviewer
| map-marker Gulfport, Mississippi

Horrible customer service/selling unusable products

ArtistShot - Horrible customer service/selling unusable products
ArtistShot - Horrible customer service/selling unusable products - Image 2
Horrible customer service. The absolute worst. purchased a couple of DTF transfer decals that were $1.43 each. One of them was unusable. They refused to send me a new different decal that was usable. Poor customer service over a $1.43 Caution before you buy..they will not provide you a exchange or refund for any products they send you that are defective. Unhappy Customer!
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User's recommendation: Do not purchase anything from this company..

Eriberto Opf

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Verified Reviewer
| map-marker Orange, California

STAY AWAY!!!

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ArtistShot - STAY AWAY!!!
ArtistShot - STAY AWAY!!! - Image 2

I ordered a license plate with an image from this company online. The image preview that was provided showed what appeared to be two different levels of colors so the image could be seen.

When the order arrived it was not even close to as visible as it appeared in the preview. I attached pictures to show the preview and the actual delivered product. The delivered product isnt even as visible as it appears in the image due to lighting but as you can see its not even close to what was presented. I wrote an email explaining this and John Edmonds the manager replied stating that I could return it for a refundand needed to provide a tracking number.

So I did so and ordered the cheapest return with tracking that I could find which was $15.14 with UPS, I went ahead and shipped it back assuming Id be full compensated for the total which was 23.90 for the product and $15.14 to return it. He did not refund my return shipping cost and refused to do so after I explained that I should not be held liable to return the product due to misrepresentation of what I was receiving. He still refused after I explained that I would report this and dispute it with the BBB. He did not care or try to make it right.

Misrepresentation is fully illegal and I should not lose money because of it. Out of the $23.90 I spent on this product I received back $8.76 because of the refund of product I received but also the lack of refund of this return shipping expense which misrepresentation and false advertising would fall under unfair business practices.

I received the $23.90 but I want my return shipping fee refunded for the full $15.14. Due to the reasons for the return I should have been offered a return prepaid label or refund to begin with.

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Loss:
$15

Preferred solution: Full refund

User's recommendation: Do not order from here check their BBB rating and reviews!

Anonymous
map-marker Bellevue, Washington

Grandma jacket Emailed Artistshots and never heard from them. This is terrible customer service. I will tell everyone I can not to order from these people. I am not through with them

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This email is in reference to order # 0000424709. I received the My Favorite Nurse Calls Me Grandma

jacket yesterday.

First of all, the quality of the jacket is great. The problem is, the only word on the back of the jacket that can be read is Nurse. The main words, My Favorite Calls Me Grandma, is in black ink, which blends into the blue Jean material. All anyone can see on the back of the jacket is Nurse, appearing like the person wearing it is a nurse.

Also, the XL size that I ordered is very small.

It appears to be a size L.

I would like to go up a size to a 1X. I believe this would be the next size, correct ne if Im wrong. Also, if the words that cannot be seen can be printed in a lighter color ink, this customer will be very satisfied.

This jacket is a gift to the Lady of my church, my ministers wife. They are celebrating their granddaughter graduating from Nursing school.

I too have a granddaughter who is a nurse.

I wanted to see how the jacket looked before deciding to order one for myself.

I do hope this matter can be resolved. Looking forward to hearing from you.

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User's recommendation: Never order from them

1 comment
Guest

I hope they don’t help you. You ask for lighter printing and a bigger size and hope to hear from them. Then your recommendation is “do not order from them.” Are you always this pleasant when asking for something?

Resolved
John M Tbw

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Verified Reviewer

Resolved: Rong order

Updated by user Jul 13, 2023

Is is taken care of.

Original review Jul 13, 2023
I received the rong package I orde the zippr jacket that says bob evans on front and back so I called and they are sending out. Me the right 1
View full review

Preferred solution: My zippr jacket that says bob evans on the front and back

2 comments
Guest

I have read the comments

Guest

Nice try, but stick with your own language.

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Arlee Dnz

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Verified Reviewer
| map-marker Panama City, Florida

Need to return merchandise

Not happy with quality. Items have returned. Awaiting refund!!!123456****123456****123456****123****non
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Shaquan Rqg

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Verified Reviewer

I ordered an Elvis shirt and I love it , I ordered my regular size but it is too small. It says womens but I think it be a jr. I wanted to talk to someone before I send it back for another one

None I have called several times and am calling within the hours open but have not reached anyone. Someone please call and respond 870-814-****. ORDER # 0000319572
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Loss:
$1100

Preferred solution: To speak to someone about my order . I have it. I love my shirt but doesn’t fit . Would like to ask about returning , exchanging , see how the fit runs

User's recommendation: Great

Stacey A Goj

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Verified Reviewer

Low Life Thieves!!!

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Original review Oct 24, 2022

I am a print on demand artist selling on legitimate platforms such as Merch By Amazon, Zazzle & Redbubble and this awful company has stolen ALL of my designs and are selling them on this pathetic website.

I was barely making ends meat as it is trying to pay my bills and now my sales dropped so much that I'm in debt and now I know why when discovering this horrible low life thieving website.

DO NOT BUY FOM THESE CRIMINALS!!!

Please buy from Amazon, Zazzle, Redbubble, TeePublic, Design By Humans, Society 6 or other respectable legitimate print on demand sites instead, so that the original artists get paid paid for their work not the thieves.

View full review
Loss:
$5000
Cons:
  • Thieves

Preferred solution: I would like to see them taken down so that they are no longer selling art they have stolen from me and my fellow print on demand artists

User's recommendation: BOYCOTT

Robert L Iga

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Verified Reviewer

Order 0000284325 /

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This item was ordered October 02,2022 and has not been delivered. Please investigate or refund me $92.92.
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Loss:
$93

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cincinnati, Ohio

The company exchanged my hoodie for the correct size and I am very happy. Excellent service.

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Can Artist Shot please forward me a UPS label to get the incorrect size hoodie back to them. Thank you.
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Anonymous
map-marker Minneapolis, Minnesota

Horrific police patches

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I am making a quilt for my grandson. My daughter is an RN and son-in-law a police officer. I wanted to purchase a patch representing each of them. Their police patches were so horrendous I could not support a company that sold such horrible stuff. Some patches said "POLICE LIES MATTER" "POLICE BRUTALITY" "PICTURE OF POLICE BEATING WITH A CLUB," "SHOWING POLICE AS PIGS" etc. Such a disappointment. I cannot support a company like this when I see how hard my son-in-law works along with all the other great men and women who serve to protect us and put themselves in harms way every day.
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User's recommendation: Don't buy from them.

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