Brion Slt

Excellent customer service phone rep

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I learned the bed I ordered was going to take over 2 months to deliver amd wanted to cancel and the rep was lovely and made it easy
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Pros:
  • Attractive
Cons:
  • Delivery too long and not clearly explained

Preferred solution: Full refund

User's recommendation: Check on delivery time

Anonymous
map-marker Frederick, Maryland

Problem on order placed

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I placed an order last night and accidentally put in the wrong street address. I called this morning and the representative is going to correct the address
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