Terrible experience at AM Richmond

My fiancé and I were DRAINED (mentally and our wallets) after our few classes at AM in Richmond. We went in for help with a first dance. The instructors were very outgoing and kind and we enjoyed our initial basics lesson....then they showed us our contract that it would be close to $900 for eight 45 min classes. We were not happy about the price but figured we would go for it. Worst decision ever. Our lessons after that mostly considered of multiple employees asking us what we had going on later in the week & weekend trying to trap us into coming to the other free classes and social. They also text your personal phones multiple times a week to push you into coming into the studio more. At first we tried being polite but after our 5th class my fiancé was firm in saying we were not interested in anything but learning our dance. They will use phrases like "haven't seen you in a while, we missed you! You should come to more classes!" And they barely knew us. Every class we learned the same steps and never really moved forward. After all those classes they still had not put together an actual dance for us. We started hearing other customers around us being pushed to sign up for more and more classes after they had already paid all the money for their original agreement. They convince you to buy more and more but teach you so slowly you have no choice. We were very displeased with the entire experience and ended up walking away from our final classes we had paid for because we truly never looked forward to going. Beware!

User's recommendation: Try to find a local, small studio instead that is not so sales based.

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ID
#3544831 Review #3544831 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

I have a question about the dance a Rama in Cancun that I participated in last week

I could not leave my number 707346****
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ID
#2386058 Review #2386058 is a subjective opinion of poster.
Location
Napa, California
Pros
  • Helpful
Preferred solution
Ibfo

Avoid AM Studio in Ashburn VA at all cost

The owner and his wife hardly there if you have any issue with any of the instructor or the unethical conducts occurs at the studio, the owners will not care to take steps toward resolution. Teachers turnover rate are high, sometimes just disappeared leaving the students wondered what happened. Constant high pressure sales and if there is any indication that a student will not continue signing additional new packages the teachers will intentional not put any efforts into teaching you the rest of your already paid lessons. Their units packages are outrageously expensive for such subpar teachings. Until you kept coughing up tons of money they will not teach you anything but kept repeating the same basic steps. Very dishonest approach and their instructors are trained to use sales tactics to that are at times unethical. Every aspect of this studio is about their bottom line and they do not care about the students. Phonies and disgusting behaviors. The instructors who stayed at this studio long enough are very groupies and gossiping, no teaching talents and not even that great of performers outside of the Arthur Murray chain “cult”. Students are sheeps to them and the only pretend to miss you and value you if you are ok to continue dumping big money on them and not questioning why there is so little progress in your dancing even at a silver level student, they suck.
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2 comments
#1863721

Arthur Murray dance studio is a *** business, high fees, low quality teaching, a bunch of unethical *** DO NOT give away your money to them, AVOID their SALE PITCH! Check out local dance studio in your areas instead.

#1842178

OMG! Shame on you AM at Ashburn!!!!

My personal dance experiences with AM at this same studio (Ashburn Virginia) have not been good neither. After the intro lesson, this supposedly dance instructor hard sell me a Bronze package and overcharged me from what the cost of the package supposed to be and clearly stated in their binder. When I confronted her right then she claimed that she overcharged my credit card “by accident”. Then again, she purposely scheduled and locked in private lessons for me when she been notified in advance I couldn’t make it due to health related issues, lessons that were already prepaid just so she can pocket the her shared of the money claiming no show.

She also harassed me repeatedly on my personal phone even after I’ve asked her to stopped. When I called to report the incidents to The studio Owner, the Owner choose to do nothing and continue to let this very unprofessional girl works there. The time and money I spent at this studio were my biggest regret and overall a very disappointing experience. The owner’s friend who is also a AM dance teacher was temporary teaching at this Studio and one two occasions was inappropriately touching me, another time was flirting with a female teacher who was at the time giving me private lesson.

This idiot then relocated to Richmond Virginia to open his own studio and franchisee of AM. The teacher turnover at Ashburn location was high most aren’t qualify to be teaching, and for the few who performed well can’t really teach neither. They seem to be showing off their dance routines a lot but they can’t teach. It’s shameful to be charging the very high prices they charge students for such mediocre quality of dance lessons.

They constantly pushing additional lessons sells down your throats often using your paid time. Many of those working in the studio are so phonies, lack integrity, and down right disgusting in their conducts. It’s so cult like and such a dishonest business model. I couldn’t have quit that place any faster.

Will NEVER recommend anyone to waste their time and money there. And if you already there, GET OUT quick. These so call dance teachers are nothing more than unethical low life salesmen/women whose only agenda is to take advantage of people’s passion for dancing and for the art and take advantage of the elders, loners, and widowers.

There are so so many better high quality fun Dance Studio in the areas you’ll be better off sending your hard earn money elsewhere. These days anyone mentioned AM, my immediate response is “DON’T” or “Get the *** Out”.

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ID
#1663011 Review #1663011 is a subjective opinion of poster.
Location
Germantown, Maryland
New Reviewer

Resolved: Small Charity Fundraiser Almost Goes Bust with AM

In order for the local Arthur Murray to send 1 - 2 or 3 dance hosts for one hour for a small local charity funsraiser they requested $850. To give more money to the non profit mission, instead of AM, a volunteer set up an Epson projector and showed dancers in action from YouTube while the DJ played the dance music. The DJ donated his time for the cause. Luckily much more money was raised by not going with the Arthur Murray $850 proposal - it seemed exceptionally expensive for just one hour.
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Resolved
ID
#797739 Review #797739 is a subjective opinion of poster.
Pros
  • Talented people
Cons
  • Community concern
Reason of review
Pricing issue

I never had that problem with Arthur Murray Long Beach

I was graduating from school in 2011 and, I wanted to do something else and I had two relationships went down like the Hindenburg. In 2010 I was looking at the Arthur Murray website and saw the pictures of people dancing and having fun! I called them and they called me...
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2 comments
#2304701

Arthur Murrays is a rip off. They just want to get their hands on your credit card.

Many of there teachers just started teaching but you are charged $150 for a 40 minute lesson. People are fooled by their friendliness, constant compliments. There goal seems to get deep into your pockets and keep trying to get you to buy more and more lessons. When that doesn't work they ignore you.

I have a friend who is owed $27,000 for one of their Dance O' Rama's and they refuse to give her a refund. It is a disgusting place to dance inspite of the fact that the facility is beautiful.

BEWARE OF ARTHUR MURRAYS. The best thing I did was get the *** out of there.

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ID
#605333 Review #605333 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Good customer service

Biggest rip-off in Lancaster PA