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New Reviewer

I requested a part and they asked me how much i wanted.

I replied that I wanted the same amount that came in the kit. That was a week ago and I have heard nothing since. I would assume that they would want my address and credit card number. I really need the item to complete my kit. Best regards,
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ID
#2211327 Review #2211327 is a subjective opinion of poster.
Location
Kerrville, Texas

Loss instructions to build a wooden model boat

No problème. They sent me all I needed. Unfortunately I have an older model

User's recommendation: good site.

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ID
#1951560 Review #1951560 is a subjective opinion of poster.
Location
Issy-Les-Moulineaux, Ile-De-France

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: BRITTLE CASTING PARTS

Update by user Jan 31, 2020

Shocking but true,The company OcCre sent me 4 replacement and a engraved nameplate at no charge. Totally blown away at the level of customer service.

Original review posted by user Jan 01, 2020
Upon opening my kit and inspecting the model KING OF THE MISSISSIPPI.I NOTICED THAT ONE OF THE LARGE WHEELS WERE BROKEN AND IN MANY PIECES.I NEED A REPLACEMENT PART. REFERENCE TURBINE WHEEL STEP 86.MY ADDRESS IS JOSEPH GROVER 1310 BRAMLETT FOREST TRAIL,LAWRENCEVILLE,GA ,30045-**** UNITED STATES OF AMERICA
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Resolved
ID
#1748407 Review #1748407 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer

Re:kit number 22850 US CONSTELLATION

Can you send me by email an english language version of the parts list, my kit came with an italian list of materials no english translation. Makes selection of materials very difficult thanks great kit otherwise
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ID
#1715900 Review #1715900 is a subjective opinion of poster.
Location
Sydney, New South Wales

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