New Reviewer

Magnetic die storage case

Why did you change the form of the Artbin magnetic die storage case? I now have THREE sets of the older magnetic sheets that will NOT fit in the Couture Creations magnetic die storage case?
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ID
#1539462 Review #1539462 is a subjective opinion of poster.
Reason of review
extra product.
Loss
$30
Preferred solution
Deliver product or service ordered
Junior Reviewer

ArtBin

I have purchased multiple item from this company. Here's what I sent to them regarding breakage. Hello, I have two of the ArtBin #6978AB Magnetic Storage Case (Translucent - Clear) and one Super Satchel #106-7**** Electronic Cartridge & Supply Storage. All of which are broken. When the first die case broke I thought maybe it was my fault for having filled it up with too many magnetic sheets and dies. I picked it up by the handle and it just broke. The Electronic Cartridge case got dropped with only the two plastic pieces you put inside and it dropped onto a carpeted floor. The whole corner broke off and the case became unusable. There was no reason for it to have become so damaged that it is worthless. Then last night I picked my Magnetic Storage Case up by the handle (it has only a few papers in it weighing very little) and the thing cracked. I actually have two more of the Electronic Cartridge cases, a case for storing thread and a super satchel plus the marker holder. I am now very concerned that these too will fail me. I would like you to do something to assure me that you products are good ones and that they too will will not fail me by some minor accident such as picking them up. I have quite a bit of money invested in these. I would also like you to do something to replace the items already broken. I can photograph the two magnetic cases (which I no longer use due to their fragility) but the other cartridge case I threw out some month ago. Please reply with good news.... THEY HAVE HAD AMOLE TIME TO REPLY BUT CHOOSE NOT TO> DO NOT BUY THEIR PRODUCTS!!!! CHEAPP CHINESE JUNK!!!
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ID
#870010 Review #870010 is a subjective opinion of poster.
Location
Oroville, California
Product
Artbin Storage Box
Cons
  • Quality of their products and no customer service
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund

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