Manufacturer: Art Van Furniture Clear all filters (28 of 801 reviews match)
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We bought a bunk bed & a sectional on Apr. 01, 2017 . But when we got the bunk bed on Apr.4, we are very disappointed about it. 1. The color was Charcoal, which is not we wanted. We wanted brown. 2. When we saw the bed in store, it stays with ladder, and we were be...
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Anonymous
Cheryl

200 for a bunk bed I would expect poor quality we spent a thousand on our set from art van over 15 years ago it still looks great and is awesome quality.

2.8
I didn't like
  • I couldnt report a problem with my furniture after delivery
  • Poor follow-up
  • Worst after sale service
#1030768
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Hi im very disappointed with Art Van store! I brought a bed and a memory form pillow called "I Love my Pillow", of course i though i was buying a "Love my Pillow" i got home slept on it and 2 days later my neck was sore crampping stiff and just bad. I called the store...
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Anonymous
Anonymous

Its interesting that you would expect them to take something back that you've slept on 3-4 nights, and sell to another customer. Gross. Maybe you should have read their retu...

Its been one month and i still don't have my furniture. The company send drivers 4 times, first delivered furniture with no hardware, then send another driver who fit the furniture wrong, then send a 3rd one to fix the error but found that the bed was damaged to begin...
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1.2
I didn't like
  • Lack of transparency
#798370
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Art Van Furniture Bed Review

#850383
1.1
I purchased a brand new bed from Art Van February 2016. It has been making noise since the first week I got it. I was told that's normal for a frame bed. Would it be normal do me not to pay for it??? I want my money back
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Art Van Furniture Bed Review

#696958
1.0
I went to tge art van store in Taylor and the sales manager was very disrespectful to me and my wife. My kids aas right there when the manager said out loud you should pick this bed your wife looks really good laying there. I feel something should be done about this issue. If there is nothing done I will be happy to notify my lawyer....
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Art Van Furniture Bed Review

#679136
So i ordered alot of furniture bed came wrong, chair damaged, front door jacked up and still waiting for a piece!! Gardner white gave me all next day no problems!
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Art Van Furniture Bed Review

#649024
1.8
I'm pissed I bought a bed from Art Van in Kalamazoo Michigan I was told that my bed would be here the first week of May it's the middle of June with still no answers this is very unprofessional and I will not be doing business with them again.
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I purchased a king size coil spring bed set for $1600 with a 10 year warranty from the Utica store. Within 1 year the coils in the middle failed and folded inward causing a major sag rendering the bed un-usable. Upon calling them up to make a warranty claim I was put...
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Same here, tech came out; mind you I purchased a extended warranty. Just for them to say that the part was broken due to force and they are not liable. I don't think so. The wood they used was cheap and not just one piece put 2 pieces had the exact same damage the wood...
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Today Art Van delivered a new platform bed for out 30 year old autistic son. When his mother went to fix the bed it wobbled. We think it was put together incorrectly. When we called for help, we were told that "as a courtesy" they would send someone in three days to...
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Review about Art Van Furniture Bed from Southgate, Michigan
Review about Art Van Furniture Bed from Southgate, Michigan
Review about Art Van Furniture Bed from Southgate, Michigan
Bed broke first night I went to go to bed. Went to lowes to buy supplies to fix it, tried to get Reimbursed and I had to call over 5X to get a 25$ off. After the repair man came to my house for the nightstand that was cracked, he said it couldn't be fixed and to get a...
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My husband and I spent about $6,000 at art van. We were out of the country for a couple months and didn't know they had delivered the wrong coloured couches. We came home, tried to sleep in our brand new bed and it broke. I promptly called the next day and explained...
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Paid up front for a bed installation kit- $16.00 for 8 bolts. Took about 2 weeks to receive. Problem was I only received 4 bolts for foot board and none for head board. Was told by supervisor Pam, to go to hardware store to get additional bolts. I ask for a part...
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To whom it may concern if any one any more, i want you art van to know,i feel as if i have ben slapped in the face twiceand steped on,from your store, on 11-27-2014 invoice # 12-1549264.i bought over a thousand dollars at your store in hopes of getting a tablet,well...
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