Manufacturer: Art Van Furniture Category: Warranty Clear all filters (2 of 2 reviews match)
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Purchase a warranty for my sofa. The two Art Van Guys came out to remove a stain which clearly they did not want to do. After two attempts, stain still there. Also purchase a bed, which I did the testing laying down, turning over on the left side, the right side and on your back to see what kind of mattress I need. Thanks salesman. After 14 months, A BAD CHOICE (Blame myself for that one) I have purchase all My furniture from Art Van and its...
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Anonymous

Anonymous I didn't catch what the issue was.....

3.1
I liked
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I didn't like
  • Customer service with me
  • Customer service toward my sister
#1000718
Warranty claim for dye rubbing off a couch Guys came right out and ok'd the replacement 15 weeks ago and my calls and emails go unanswered. This is not the first issue with them. The last time we had a 2 week delivery promise and got furniture 4 months later. I have to write 100 words but that says it all so I keep writing to make the quota this is a rather *** way to waste writers and readers time A a a a a a a a a a a a a a a a a a a...
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Anonymous

Anonymous I bought couches 1 cushion was flat they came out and replaced couch and now same couch has broken boards and springs... customer service good but furniture not so good...