Manufacturer: Art Van Furniture Category: Sales Representatives Clear all filters (6 of 6 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
In the store in novi michigan. Open a account to buy mattresses. the sale person adren is terrible. Lets start with the price we agreed on a price total including tax but when time to pay he said tax is not include but then he romove the tax so ok. But when we got home...
Read more
3.1
I didn't like
  • Customer service was bad
  • Sale person
#1012476
Reply to reviews
My husband and I were recently at the Grandville location. Duncan was our salesperson. From the moment he greeted us, he didn't seem genuine. He sounded rehearsed and somewhat cocky. He reminded me of a used car salesman. As we continued to shop, he joined the huddle...
Read more
Anonymous
Anonymous

I had a similar experience with another location. The staff just stood around talking. We ended up leaving as well.

After calling the store closest to where I lived and them telling me that a sale couch was at the Holland, OH store but they were out of it, the Holland store had a tent sale so all the sales people were outside just kind of sitting around. Well I had called that...
Read more
I recently purchased a Dinning room table through art van in Muskegon, MI. I paid the outrageous delivery fee in February and our sales person added a high stool to our order rather than the bench we wanted. We sent the stool back with the delivery driver and called...
Read more
1.6
I didn't like
  • Customer service representatives
  • Sales service manager
  • Restock policy
#632801
Reply to reviews
Art Van Funiture Warranty is a joke! Do not, I mean do not by any Leather from them, or there warranty product. They have very poor customer service in the service and warranty dept!! They also,find reasons not to service your furniture. I spent 200.00 on products I...
Read more
I purchased a couch from Art Van made by Broyhill. After less than 2 years the springs are so weak that you can't sit on the couch without sliding down between the cushions. The springs have a "life time" warranty. The customer service representative said I would have...
Read more