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Verified Reviewer

Customer Service

Art Naturals - Customer Service
I tried to contact the Customer Service number and pressed option #1. Each time I was immediately disconnect from the call instantly. I tried to reach chat and was sent to link where I would have been charged $1 for the answer to my problem. (BTW it is no 10:50 PDT). This customer non-service is poor enough that I may no longer reorder from them as I have in the past, and choose a different company's product.

User's recommendation: N.B. Good luck if you need to contact customer service!

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ID
#4106714 Review #4106714 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Expired oils

Want to talk to customer service, it just hangs up! Want to know the quality of the oils and if it is safe to keep using my oils. I dont know why i have to keep writing until i get to 100 symbols this is ridiculous I just want someone to call me back if thats possible this is ridiculous Im so done with this company
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ID
#4015311 Review #4015311 is a subjective opinion of poster.
Location
Clarkston, Michigan
New Reviewer

Warranty

It broke down after 3 months and I need a new one. Im within warranty time. I need for my kids. I spent lots of money on it and just want replacement that Im entitled to. Hopefully I can get some help here.
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ID
#3861936 Review #3861936 is a subjective opinion of poster.
Cons
  • No way to contact them
  • Not being able to get help with replacement in timely manner
Preferred solution
Replacement

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was sent the wrong product.