Arsenal Football Club
Arsenal Football Club Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arsenal Football Club has a 5.0 star rating from 5 reviews and 100% would likely recommend; overall sentiment is positive and fans praise the team and style of play. Arsenal Football Club reviews reflect strong supporter satisfaction.
Positive Feedback
Fans highlight a great team, attractive football, clear club values, and many recent recommendations from satisfied supporters and collectors.
Negative Feedback / Risk Areas
- Product issues include wrong shirts and problems with returns and shipping.
- Customer complaints about slow or ineffective customer service and unresolved account management.
- Membership and ticketing access problems affect ballot and renewals.
Key Takeaways for Future Customers
- Check shirt orders on delivery and follow return instructions promptly.
- Expect to contact membership support for ticket or account issues.
- Be prepared for delays when requesting autographs or special items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arsenal Football Club has a 5.0 star rating from 5 reviews and 100% would likely recommend; overall sentiment is positive and fans praise the team and style of play. Arsenal Football Club reviews reflect strong supporter satisfaction.
Positive Feedback
Fans highlight a great team, attractive football, clear club values, and many recent recommendations from satisfied supporters and collectors.
Negative Feedback / Risk Areas
- Product issues include wrong shirts and problems with returns and shipping.
- Customer complaints about slow or ineffective customer service and unresolved account management.
- Membership and ticketing access problems affect ballot and renewals.
Key Takeaways for Future Customers
- Check shirt orders on delivery and follow return instructions promptly.
- Expect to contact membership support for ticket or account issues.
- Be prepared for delays when requesting autographs or special items.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong shirt
- - Paid £146 for lettering on a shirt but got the women's Champions League badge.
- - Cannot wear it; sent photos; request return and correct name and badge.
I bought my home shirt wich is authentic I paid £146 for lettering and number and champions league 49 Lewis skelly I received my shirt but it had the womans champions league badge on it. I buy all shirts every season and im disappointed that I cant wear my new home top because its wrong.
Im very disappointed in the way I keep trying to get in touch and get palmed off. I just want my shirt to be right with the right name and badge.
Ive asked where do I return my shirt Ive sent photos as well. Honestly as a customer and gooner please get this situation resolved many thanks Christian noble
User's recommendation: Check your tops before accepting them from arsenal armory
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount management problem
- - Peter and Jonathan's memberships are tied to one email, blocking separate ballots.
- - Please create two separate accounts with distinct emails.
Dear Membership Team,
Please can you resolve a problem for me? I have spoken to three of your customer service representatives on the phone and have sent several emails, but so far no one has managed to sort this out. The problem is that both the memberships of my son Jonathan (127****) and me, Peter (127****), are linked to one email: petermarsh307@***.com. That has made it hard to try to get access to tickets individually via the ballot process (for instance, for the match v Tottenham where ballot registration has just opened). Due to this issue, Jonathan can apply in the ballot for a single ticket. But if I also try to apply for a single ticket, I find I cannot because the system thinks I have applied already.
What needs to happen is that the two accounts are made separate, each with their own email address. Jonathan with the existing address petermarsh307@***.com and me, Peter, with petermarsh307@***.com. This is what I have asked you to set up, but so far it has not been done. All this is frustrating. Therefore, I would be grateful if you would ensure the two sets of accounts are set up as detailed below. Please let me know if there are any further problems.
Regards,
Peter Marsh
Phone Number: 0777465****
MEMBERSHIP DETAILS FOR PETER MARSH
Membership Number: 127****
Email Address: petermarsh307@***.com
Date of Birth: 30.7.52
Address: 12 Broxash Rd, SW11 6AB
MEMBERSHIP DETAILS FOR JONATHAN MARSH
Membership Number: 127****
Email Address: petermarsh307@***.com
Date of Birth: 13.6.1986
Address: 12 Broxash Rd, SW11 6AB
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Request on autograph
- - Arsenal has a strong football culture and a history of triumphs.
- - The club plays attractive, attacking football with a strong philosophy.
Dear Arsenal FC,
I hope this letter finds you well. I am writing to express my deepest admiration and appreciation for everything you have achieved as a club over the years. As a devoted supporter, I have followed your journey with great enthusiasm and pride.
Arsenal has always represented a fantastic football culture, a history rich in triumphs, and a future that shines bright. Your commitment to playing attractive and attacking football, combined with a strong club philosophy and values, makes Arsenal truly special.
The dedication of the players, the vision of the coaching staff, and the unwavering support from the fans create a unique and inspiring environment. Each match is a testament to the hard work, passion, and spirit that defines Arsenal FC.
I want to thank everyone at the club for the joy and excitement you bring to fans around the world. Your efforts on and off the pitch are deeply appreciated, and they continue to inspire many, including myself.
Keep up the excellent work, and here's to many more victories and memorable moments in the future.
With heartfelt gratitude and admiration,
Lukas Gällidin
Sweden
Backavägen 3
81191 Sandviken
- Only pros
- There is no cons
Preferred solution: A team picture with a autograph
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAutograph request
- - Ethan loves Arsenal.
- - He asks for player signatures.
- - He prefers pre-signed ones.
- - From Ethan, 17 Norbury Crescent, Littleover, Derby DE23 2QT.
To Arsenal,
My name is Ethan and I love Arsenal. I just wanted to ask if I could get some signatures of your players.
I would prefer pre-signed ones. Thank you.
From Ethan,
Address:
17 Norbury Crescent
Littleover
Derby
DE23 2QT
- Great team
Preferred solution: Autographs
Becoming a footballeur
Some people are bullying me because I'm poor, because I don't have good shoes, because my house is too small, and I only live with my mum.
- Willam
- Saliba
Preferred solution: Deliver product or service ordered
User's recommendation: Becoming a footballer
Oldham, England
Problems renewing my season ticiket before the deadline
They told me I would get an email this week with information to renew it . I have just got the email and it says my membership has been cancelled . Absolute disgusting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want a trial
- - Umaru Sillah from Liberia seeks a football trial with Arsenal.
- - He is 21, loves the game, and seeks financial assistance.
Hello sir, My name is Umaru Sillah I'm 21 years of age i born 2003 i live Liberia , I'm a soccer player and I'm looking for a trial and think that Arsenal is the best for me, please sir I want you to give me a opportunity for my dreams to come reality, because I no way accept contacting you my parents want help me but no way because of financial problems and I love the game and I want to become a professional footballer by the grace of God please sir I need your help. Thank you for understanding, have a blessed weekend
Red member tickets
I can't seem to register for any tickets for any game or ticket exchange. I'm a red member and can't access tickets.
Preferred solution: Red member tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp for my village club in kenya
Iam an arsenal fan from LELGEL village back in kenya, requesting your support to buy our young boys sporting gear,they play on dusty ground with no shoes,good ball and Jersey,we shall appreciate
- Play good football
- None for now
Preferred solution: Assistance to assist my village club back in kenya.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo be able to contact me for football traning
- - Wants to join Arsenal Academy to become a great footballer.
- - Hopes to provide for family and help others.
- - Requests a message back to prepare.
I want to be in arsenal acedemy and I want to provide for my family and help people and I want to learn how to play ball very well and I want to be a great footballer and I want to be great footballer In arsenal acedemy please send me a message back to me so I will be ready to prepare my self thank you all for this opportunity.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am a die hard fan of arsenal can I chat directly to the arsenal team
- - Wants to chat directly with the Arsenal team.
- - Has stayed a fan through tough times and stays hopeful.
- - The club anthem motivates as a pledge and promise.
I want to chat directly with the arsenal team I've been a fan through the tough times but still no faith loosing cuz I know that one day we'll be home where our victory table is . The best part of my motivation is the club anthem which is a pledge and promise I won't ever break that's why I'm a die hard fan arsenal chat is my wish.
User's recommendation: If you're a fan be not just a fan but a fan at fall and at rise
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