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Verified Reviewer
New Reviewer

Incomplete service

Replaced windshield and wipers were inoperable. Attempted to double charge for replacement after windshield cracked during wiper fixing.
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ID
#2715703 Review #2715703 is a subjective opinion of poster.
Cons
  • Poor service
Loss
$400
Preferred solution
Deliver product or service ordered

I am lost for words

they should really get technicians that have knowledge in a field. And dress to suit the position not look like a *** off the street.
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ID
#1685991 Review #1685991 is a subjective opinion of poster.
Location
Wilton, New Hampshire
New Reviewer

Lied to me

Arrow Auto Glass said the glass I needed was on National backorder, which turned out to be a lie. Subaru had my glass with immediate availability.
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ID
#1625204 Review #1625204 is a subjective opinion of poster.
Cons
  • Lied
Reason of review
Poor customer service
Preferred solution
people to know
New Reviewer

Worst Company Ever Don't Warrenty thier product

A mirror fell off the neew winshield taken a piece of glass with it. I had people in car when this hapenb it just fell off . Deniese head of customer service in Keene Nh just about called me A LAIR saying it didnt just fall off . They think giving me a new one for 20.00 less is how they warrenty thier product. They suck and so does Deniese in customer service who will be hearing from a lawyer for telling me i'M A lair!!!
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ID
#1438728 Review #1438728 is a subjective opinion of poster.
Location
Naperville, Illinois
Cons
  • Anything about deniese in customer service calling lairs
Reason of review
Warranty issue
Loss
$220
Preferred solution
Deliver product or service ordered

Very. Happy customer