ARRMA RC Reviews
ARRMA RC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ARRMA RC has a 2.5 star rating from 9 reviews, 22% would recommend, and reviews indicate consumers are mostly dissatisfied; rating distribution shows a large unfavorable share.
Key Takeaways for Future Customers
- Read ARRMA RC reviews and expect possible delays in support and parts availability.
- Consider spare batteries and parts before use.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow or no response.
- Reports of defective chargers, batteries, ESCs, and weak center diffs; warranty and returns issues.
Positive Feedback
Some products praised as fun and easy to maintain and one reviewer praised helpful tech support interaction about setup and upgrades.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ARRMA RC has a 2.5 star rating from 9 reviews, 22% would recommend, and reviews indicate consumers are mostly dissatisfied; rating distribution shows a large unfavorable share.
Key Takeaways for Future Customers
- Read ARRMA RC reviews and expect possible delays in support and parts availability.
- Consider spare batteries and parts before use.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow or no response.
- Reports of defective chargers, batteries, ESCs, and weak center diffs; warranty and returns issues.
Positive Feedback
Some products praised as fun and easy to maintain and one reviewer praised helpful tech support interaction about setup and upgrades.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Got the wrong size and I have sent them several emails to return these and get the right size and no response.
Got the wrong size small instead I need XL. I have sent several emails to them trying to correct this problem and they have failed to respond to me. Very frustrated.
User's recommendation: Don't try them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greensboro, North Carolina
Help car won't run
I cut the car on remote first, and then the car goes through the cycle. I get steering, but no sound or throttle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBrand new truck that came broken
- - Left front tire froze, no steering.
- - Truck worth over $1,000, never used; Bryan wants a callback today after a 3-day wait.
Customer service isn’t a thing no one calls you back I’ve called for 3 days and nothing
The left front tire just froze so no steering so much for a bashing truck I had it for maybe 3 days my first time bringing it out it went about 15 feet and that was it have been waiting for a callback for. 3 days now and nothing just an email from pissed off customer my name is Bryan and my phone number is 860-394-**** I would really appreciate a call today Thursday Jan 15 my 1000 dollar plus truck has never been used
User's recommendation: Take care of my problem
Minneapolis, Minnesota
Absolute lack of customer service. Purchased an rc 1 month ago, and still haven't received it and can't get response from them in regards to what is going on
- - Paid for a TLR tuned Typhon one month ago.
- - There is only one contact email, and the person won’t respond after receiving all information.
Poor customer service from the very first arrma I bought and has remained the same or worse with each new purchase. Once sale is made they don't seem to care about the product any more
Paid for a TLR tuned Typhon one month ago, and have yet to receive anything other than a simple statement that it has cleared sorting. One contact email for a person that won't respond, even after receiving all necessary information.
Preferred solution: Deliver product or service ordered
User's recommendation: Be wary. They dont stand behind it once it's aold
Birmingham, Alabama
Trouble with limitless
I need to change the center DEF to a 40-teeth spur. The new limitless 120, how to do this? Phone number: 229-563-****.
Chicago, Illinois
Poor customer service
- - The Big Rock 223s overheats.
- - Customer service won't respond.
- - Online research shows a common issue with no real solution offered by Arrma.
Big rock 223s overheats and customer service won't get back to me. Researching online shows this to be a common issue with no real solution that arrma wants to offer.
Arrma will not post my review. This is a scam company.
User's recommendation: Don't buy arrma products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI called tech support with some technical questions.
- - Arrma Gorgon shock oil questions discussed with Ryan.
- - The 20+ minute session was patient and helpful; he sent motor charts brushed vs brushless.
I called Arrma tech support with some technical questions about my new Arrma Gorgon that I had recently purchased. My first question was what shock oil weight was used in the Gordon.
Which led to the conversion comparison to other types of shock oil. My technician expert was Ryan. He was amazing digging and searching for all the answers to my questions we talked probably for a good 20 plus minutes about the car and about the hobby. He sent me links to charts about motor comparison like brushed versus brushless and the equivalent from one to the other.
One question led to another question that led to another question that led to another thought about another question...lol I'm not new to the hobby, but I am new to upgrading vehicles.
He sent me a lot of good information. I felt very comfortable talking with him, he was very patient and eager and willing to help me find the info.
User's recommendation: If they hire people like Ryan to handle their tech support with customers like me I could only imagine the rest of them are equally knowledgeable and helpful with tech support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought a RC and the battery does not work
My battery doesnt work and I have not used the rc for that that long and owned it for not that long and it stopped working
- Are reliable and bitter the all the other rc brands
- Need new batteries tip
Preferred solution: Price reduction
User's recommendation: Get a extra battery so in case the battery breaks you have another one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy no call back
No one has called me I tried to call and it said this call can not be accepted at this time after I waited 30 mins fell free to call me arma
No one is there to talk to
- - Order hasn't shipped and shows pending.
- - Customer service is slow; emails go unanswered.
- - They paid extra but no updates and fear it's a scam.
Poor! No updates!!!
Im thinking this is a scam!!!
I paid extra for this to get here and hasnt been shipped yet!
No one answers and emails are slow!
There is no updated! Just says pending.
If we are spending this much on something they need to have better customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - The Arma Typhon Brushless breaks often: four chassis, four steering links and two rear axles.
- - Run time is about 10-15 minutes before it breaks again.
The arma typhon Brushless my friend and I had bought and we have broken four chassis and they brake with one flip and we have broken about 4 pairs of the steering links on them and we have broken two rear axles and it just seems like we are fixing them way more than running them it really sucks I may have to move to traxxas cause I cannot keep dumping money into the cars that I get maybe 10-15 minutes of run time before it brakes again
- Fast car
- Brakes a whole lot
Preferred solution: I would like any other solution than what we have for options right now
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI have bought several Arrma products & love to enjoy them my family & friends but lately I’ve been having issues with the quality of products coming straight from the manufacturer to the sores.
- - Senton servo failed in under 3 months; Vorteks range ~20 ft, ESC fried on connect.
- - Infraction motor screws dislodged on first run; motor rubbed cup.
The servo on my Senton, which I had for less than three months, went out. My Vorteks' range is only about 20 feet, and my speed controller fried instantly, like an egg, upon connecting the battery.
I recently purchased the Infraction, and on its first use, not even five minutes into runtime, my motor screws became totally dislodged from the motor. The motor was rubbing against the driver cup. This was an incredibly disappointing and upsetting time given that I had almost paid $700 with two sets of tires that I purchased! The hobby shop from which I bought it is approximately 30 minutes away from my house.
However, they don't do repairs, so I've had to drive over an hour each way to try and get repairs—what a major inconvenience! Parkflyers RC is in Lakewood, NJ, and I'm from Atlantic City, NJ. I also purchased the Granite, which I love!
Oh, and I almost forgot, I also own the 4S Kraton. I've purchased all these Arrma products in less than two months, so as you can see, I'm a RC addict!
- Easy to maintenance & access things easily
- Contacting customer service & new product failures
Preferred solution: Price reduction
User's recommendation: Make sure you know were & how far you have to go for repairs because the cost of car repairs gas & time to travel doesn’t have you paying more money & time than you would like to spend on various products because it can be costly when issues such as the one with the infraction
Broken charger
- - Out of the box, the product is great.
- - Charger failed within two weeks; no response for a week.
- - Upgrades are being considered; parts are hard to find.
Out of the box, this product is great. I've been careful not to deliberately tear it up, but the charger failed within two weeks of owning it and I can't get help resolving the issue.
It's been a full week with no response.
I've started looking at upgrades as well. Parts are hard to come by and are expensive.
- Decent little truck
- Bad charger
Preferred solution: The truck working like it’s supposed to. It’s Not like I broke it and expect them to fix it. It’s a faulty charger.
User's recommendation: 2nd rc truck. You can get ahold of Traxxas all day everyday
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Bloomington, Indiana
You can’t even contact anyone directly and after only 3 uses the vehicle won’t operate and I can’t reach anyone to resolve this
The battery indicates a full charge but the vehicle wont operate . I cant reach customer service except through email
User's recommendation: But something else.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty
Hello, I bought two cars a month and a half ago and while driving them, one of them started to smoke and stopped working.
Preferred solution: I donde want a refound, I want another car.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech support
Sold me a bad ESC and it seems nobody wants to help. The wrong number for support is listed online, and I have to jump through hoops just to get someone on the phone.
The customer service/tech support is horrible. Do better!!!
- Trash
Preferred solution: Replace what you sold me, damaged, or refund entire purchase and ALL upgrades. $600-$700 worth of stuff
User's recommendation: Do BETTER
Brands Related to ARRMA RC
Horizon Hobby
“You cant get a hold of these people they stink and hate texting them talking to AI. Ive bought a brand...“
Spektrum
“No call back. Can't speak to customer service via phone unless you're special and have a customer...“
Losi
“I'm a long time RC enthusiast/builder, recently bought the Losi tlr lmt kit, right from the first step...“
Hobby Zone
“Bought this online got it out of the box and Steering doesnt work. I bought it for my son for his...“
Companies Similar to ARRMA RC
Redcat Racing
Reedy And Electronics
“I had just called to find out the date of manufacture of a couple of "puffy" 3S batteries that I...“
Kyosho
“Kyosho was willing to replace all parts needed to get my radio control car up and going again. Thank...“
Allegiance Flag Supply
“I dont know I dont drive for fed ex the picture they took was not at my address but when I called your...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation