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With Official Company Response

I had been ordering test strips from Arriva Medical for years I got there originally from Express scripts.Who never asked if I wanted them as my diabetic supplies. Early on I heard that one had bought the other. Nevertheless they started shipping test strips.I called and asked them to only ship test strips not to include any other items. Of course that never occurred and they told me several times the other items didn't cost me anything Medicare...
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir of Madam,
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve...

1.0
I didn't like
  • No service use another provider
  • Excessive phone calls
  • And of their services
#1000453

With Official Company Response

Great company, good service thoughtful friendly phone rep!
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ArrivaMedicalSupport

ArrivaMedicalSupport Thank you so much for your kind comments. We appreciate you and we appreciate your patronage.
Warm Regards,
Arriva Medical

4.5
#999448
My mom stopped needing to use diabetic supplies, and they call day after day after day. I have spoken with them multiple times and requested that they stop and they continue to call. My mother has requested they stop calling. I have tried to stop them via the do not call list. All to no avail, the only way to stop HARRASSMENT is to change your phone number or die. Please don't ever start with this company they are disgusting. It is very...
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir or Madam
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, we understand that you...

With Official Company Response

Called on Monday then again on Wednesday. Stop recalling every other day or I will get another service.
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir or Madam
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve ...

With Official Company Response

Since I got my new phone in November, Arriva has called me more than 20 times. I have repeatedly told them to not call me. Medicare will no longer pay them, yet they claim they are in negotiations with them and that I can still order supplies -- at no cost. These calls are becoming harassment.
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir or Madam
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously..
We understand if y...

1.0
#978921

With Official Company Response

I have bee a customer for over 5 years, recently i received a call informing me that my meter was giving out false readings. I have been over medicating myself due to the defaulted meter, What can I do about this deadly issue. What I need to know is there a class act lawsuit in progress. How many others have had this issue? please respond. I have been waiting on a call from someone and to no avail no one has taken the time to call or contact me...
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ArrivaMedicalSupport

ArrivaMedicalSupport
Dear Sir of Madam,
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to res...

#978701

With Official Company Response

I was called to reorder for my mother. I refused to reorder because medicare said they no longer do businesd with them. Arriva said they were talking to medicare and they would send order if medicare wouldn't pay then it would be free of charge. I said send me a letter first that says that. Arriva called again and I hung up. Next thing I know package arrives from Arriva. You people have always been pushy. I complained many times about you...
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir of Madam,
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve...

I'm tired of calls from arriva trying to get me to get other items from them at minimal cost they say. I have gotten a back bio pack, ankle brace, heating pad & finally a knee brace which they billed insurance $1100. & am charging me $162. & that is not minimal. I have not used any of these items as didn't need them but took them to get them off my back. These items are all in their original packaging & would love to send all back & get my money...
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir or Madam
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve t...

4.2
I liked
  • Diabetic supplies is great
I didn't like
  • Push you to buy products you dont need
#972280
Tried to reorder test strips for over a week and get their Philippines order board. They are disorganized and sent me from one rep to another without resolving matter. Had the gall to ask my wife why she tested her blood glucose so often. Doctors script was accurate and log of testing was supplied. Then they keep asking for more info from Doctor that should have been all done at the beginning. Asked for supervisor or transfer call to U S...
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ArrivaMedicalSupport

ArrivaMedicalSupport Dear Sir
Thank you for bringing this issue to our attention. We at Arriva Medical take all consumer complaints and concerns very seriously, and strive to resolve them expe...

1.6
I didn't like
  • Customer service reps
#971741

Contact Arriva Medical

Headquarters Address:
Arriva Medical
Arriva Medical 4252 NW 120th Ave
Coral Springs, FL 33065
Phone:
(888) 216-3576
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Arriva Medical Recently Discussed

 

With Official Company Response

There are usually many bad reviews of companies and products on the Internet because people like to *** and not give praise. Well, this is slightly different. We're new customers. At first, we had a problem getting our testing supplies from Arriva. Waited a couple of weeks after placing the order and wondered where they were. So I called. Turns out that our MD hadn't filled in their prescription form correctly. The only complaint I have there is...
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Anonymous

JohnB So, now we seem to be getting robo-calls from Arriva Medical from a number in Pennsylvania (Levittown - 215-302-5456) which we don't answer. A few times they called and, when ...

Anonymous

JohnB BUT, I just got a call from Arriva Medical today trying to sell us knee brace or an ankle brace. We do not need this stuff. Please just stick to the script.

4.2
I liked
  • Customer service reps were understanding and helpful
#963020