Arriva Group
Arriva Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arriva Group has a 1.0 star rating from 1 review, with 100% unfavorable ratings; consumers report dissatisfaction with customer service, limited product diversity, and a perceived high price level, and one recent recommendation says Replace all staff.
Positive Feedback
No clear positives cited in Arriva Group reviews; the single review highlights only service failures.
Negative Feedback / Risk Areas
- Frequent Arriva Group customer complaints about overcharging and short journeys billed at high fares.
- Reported failures in phone recording systems and general customer service responsiveness.
- Concerns about staff performance and calls for staff replacement.
Key Takeaways for Future Customers
- Expect critical reviews and investigate Arriva Group reviews before purchasing.
- Be prepared to question charges and pursue refunds if billing appears incorrect.
- Consider customer service responsiveness when evaluating transit membership or subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arriva Group has a 1.0 star rating from 1 review, with 100% unfavorable ratings; consumers report dissatisfaction with customer service, limited product diversity, and a perceived high price level, and one recent recommendation says Replace all staff.
Positive Feedback
No clear positives cited in Arriva Group reviews; the single review highlights only service failures.
Negative Feedback / Risk Areas
- Frequent Arriva Group customer complaints about overcharging and short journeys billed at high fares.
- Reported failures in phone recording systems and general customer service responsiveness.
- Concerns about staff performance and calls for staff replacement.
Key Takeaways for Future Customers
- Expect critical reviews and investigate Arriva Group reviews before purchasing.
- Be prepared to question charges and pursue refunds if billing appears incorrect.
- Consider customer service responsiveness when evaluating transit membership or subscriptions.
Turn one complaint into a collective action
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The very worst transportation company in galaxy
- - Fare is £17 for under-10 minutes.
- - The phone recording system doesn't work.
- - The user questions where their money is and fare fairness.
You pieces of museum that charge the
tickets charge me 17 pounds for less then
Ten minuts of journey.
Your recording sistem from telephone
Doesnt work
All workers should be replaced by machines.
Why human beings are still working??!!
Were is my money?
Is it fair all this money payed to a journey
Between seven sisters and Wood Green road, and from Wood Green to totenam.
User's recommendation: Replace all staff
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