New Reviewer

No owners manual

I purchased a new 2018 Dodge Ram Laramie from Arrigo dealership. I was told by Arrigo to call Dodge Ram for a printed owners manual. I called Dodge Ram and received a diesel warranty booklet. I then called again relaying what happened and was sent a gas warranty booklet. My third call to Dodge Ram I was told they could no longer request a manual, and there[ was no way to get in touch with distributor. I was then told to send in a receipt when I purchased an owners manual, and they will try to reimburse me. Called Arrigo, no response. Disappointing to be treated this way after purchasing such a pricey truck.
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ID
#1873218 Review #1873218 is a subjective opinion of poster.
Location
Beverly Hills, Florida
Service
Arrigo Dodge Chrysler Jeep Ram Customer Care
Preferred solution
Deliver product or service ordered

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