Arrigo Dodge Chrysler Jeep Ram
Arrigo Dodge Chrysler Jeep Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arrigo Dodge Chrysler Jeep Ram has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable. This summary reflects Arrigo Dodge Chrysler Jeep Ram reviews highlighting a single negative experience about purchase follow-up.
Positive Feedback
No positive comments were reported in the available review; the purchase itself was of a new 2018 Dodge Ram Laramie.
Negative Feedback / Risk Areas
- Customer reported missing owners manual and poor follow-up, a common theme in Arrigo Dodge Chrysler Jeep Ram customer complaints.
- Promises of reimbursement for buying a manual were not honored and calls went unanswered, raising concerns about refunds and resolution.
Key Takeaways for Future Customers
- Confirm delivery of the owners manual and documentation at purchase and get any reimbursement promises in writing.
- Expect to verify dealer customer service responsiveness and follow-up before completing a high-value vehicle purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Arrigo Dodge Chrysler Jeep Ram has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable. This summary reflects Arrigo Dodge Chrysler Jeep Ram reviews highlighting a single negative experience about purchase follow-up.
Positive Feedback
No positive comments were reported in the available review; the purchase itself was of a new 2018 Dodge Ram Laramie.
Negative Feedback / Risk Areas
- Customer reported missing owners manual and poor follow-up, a common theme in Arrigo Dodge Chrysler Jeep Ram customer complaints.
- Promises of reimbursement for buying a manual were not honored and calls went unanswered, raising concerns about refunds and resolution.
Key Takeaways for Future Customers
- Confirm delivery of the owners manual and documentation at purchase and get any reimbursement promises in writing.
- Expect to verify dealer customer service responsiveness and follow-up before completing a high-value vehicle purchase.
Turn one complaint into a collective action
No owners manual
- - Bought a Dodge Ram from Arrigo.
- - Told to call for manual; diesel warranty booklet.
- - Manual unavailable; reimbursement by receipt; Arrigo unresponsive.
I purchased a new 2018 Dodge Ram Laramie from Arrigo dealership. I was told by Arrigo to call Dodge Ram for a printed owners manual.
I called Dodge Ram and received a diesel warranty booklet. I then called again relaying what happened and was sent a gas warranty booklet. My third call to Dodge Ram I was told they could no longer request a manual, and there[ was no way to get in touch with distributor. I was then told to send in a receipt when I purchased an owners manual, and they will try to reimburse me.
Called Arrigo, no response. Disappointing to be treated this way after purchasing such a pricey truck.
Preferred solution: Deliver product or service ordered
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